Note: The job is a remote job and is open to candidates in USA. Cardinal Group Companies is a property management company supporting residential communities across nationwide portfolios. The Operations Specialist coordinates community operations at an HQ and onsite level, overseeing property management, financial activities, leasing, maintenance, resident relations, staffing, and operational performance.
Responsibilities
- Must be willing to travel up to 95% of the time weekly and at times over the weekend
- Live close to an international airport to support the required travel schedule
- Successfully lead on-site maintenance technicians, office staff, and leasing team members using previous industry experience, communication skills, and customer service
- Direct the day-to-day activities of loss prevention, risk management, safety/security, maintenance, marketing, leasing, and ongoing facility upkeep
- Develop working income for operating the property by managing cash flow requirements and leasing strategy
- Analyze and produce monthly financial statements, including operating variances from budget, cash management, and strategies for collecting receivables
- Maintain complete and accurate community files and records, including finalized audits to ensure lease data has been input correctly into management software
- Ability to analyze a monthly financial statement and prepare detailed budgets and operating forecasts
- Coordinate collection and documentation of all revenues following lease obligations of residents
- Engage, contract, supervise and approve invoices for all goods/services required to maintain the community
- Manage resident relations as they pertain to coordinating requests for repairs and maintenance, understanding rent charges, lease issues, and other resident concerns
- Demonstrate a positive, professional, and client-oriented attitude about the company with team members, residents, and clients. Produce professional business writings, assessments, memos, and projects based on assignment findings
- Strive for improvements in community performance to meet or exceed annual financial and operational goals
- Contribute to department platform developments and company-wide rollouts and provide feedback from the onsite teams to these changes
- Recruit, onboard, and train onsite team members to better understand their role & responsibilities
- Analyze and communicate with operation teams and managers about the assigned community’s features, productivity, and needed support areas
- Participates in Cardinal U training as required and monitors onsite team progress
Skills
- Must be willing to travel up to 95% of the time weekly and at times over the weekend
- Live close to an international airport to support the required travel schedule
- The Team Member must be able to push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
- Routine local travel may be required to assist properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position
- Four (4) years of experience in property management in multiple housing markets
- Demonstrated Leadership Skills, Excellent time management and organization skills
- Must have a strong background in operations, financials, budgets, residential law, leasing, marketing, and facilities principles
- Advanced knowledge of property management software, including but not limited to Entrata, Yardi, RealPage, Microsoft Office, and Google Workspace
- Ability to understand and carry out the industry-specific written and oral direction with a positive, innovative approach to problem-solving
- Presents ideas in a clear, concise, understandable, and organized manner; negotiate, persuade, and modify opinion to reach the goals/objectives of the organization
- Independently perform as a project leader and team member
- Ability to work in an efficient manner with a high level of accuracy, attention to detail, and follow-through
- Neat, professional appearance
- Strong client relations skills and previous supervisory experience are required
- Embody the Cardinal Culture and Cardinal's Core Values every day
Benefits
- Bonus potential
- Eligible to participate in the company benefits plan
- Health insurance
- Vision insurance
- Dental insurance
- Pet insurance
- 401(k) retirement plan
- Student loan assistance
- Licensing and continuing education reimbursement
- Parental leave
- Housing allowances or gifts
Company Overview
Company H1B Sponsorship