Note: The job is a remote job and is open to candidates in USA. Ellucian provides AI-powered SaaS solutions for higher education institutions, supporting the student lifecycle and institutional outcomes. The Senior Solutions Architect will lead customer-focused pre-sales architecture, solution design, demonstrations, proofs of concept, and technical engagements while guiding scalable cloud solutions from discovery through delivery. The role also provides cross-functional technical leadership, AI innovation, and mentorship across sales, product, delivery, and engineering teams.
Responsibilities
- **Solution Architecture & Strategy**: Lead discovery and architecture for scalable, secure, and resilient SaaS solutions, translating institutional goals and complex requirements into clear technical strategies, solution blueprints, and implementation roadmaps
- **Technical Pre-Sales Leadership:** Partner with sales teams to shape opportunities, facilitate customer workshops, respond to technical questions and RFPs, and lead compelling demonstrations, prototypes, and proofs of concept that communicate differentiated business value
- **SaaS Architecture & Technical Development:** Design and build scalable solutions and reusable patterns on our SaaS platform, including front-end cards and pages, extensions, integrations, APIs, and data-driven end user experiences
- **Cloud, DevOps & Reliability**: Define and promote CI/CD, infrastructure-as-code, automated deployment, observability, security, and reliability practices using tools such as Bitbucket, Jenkins, and Terraform to accelerate consistent solution delivery
- **Pre-Sales Excellence & AI Innovation**: Establish standards for maintainability, documentation, testing, security, and architecture review while responsibly leveraging AI tools and platforms to improve internal and client-facing workflows and deliver intelligent capabilities for higher education
- **Cross-Functional Leadership & Mentorship**: Lead cross-functional collaboration across sales, product, delivery, and engineering teams, drive Agile planning and execution, mentor less-experienced architects, and ensure a seamless transition from pre-sales through implementation
Skills
- 7+ years of progressive experience in software, cloud, or solution engineering, including 3+ years in solutions architecture, technical pre-sales, consulting, or a comparable customer-facing technical role
- Demonstrated success leading discovery sessions, technical workshops, executive briefings, and solution presentations, with the ability to translate complex technical trade-offs into clear business outcomes for diverse audiences
- Strong proficiency in one or more languages such as JavaScript/TypeScript, C#, Java, Python, or Go, with strong command of software architecture, design patterns, distributed systems, and secure coding practices
- Hands-on experience with modern front-end frameworks (e.g., React, HTML5), back-end services and APIs, and at least one major cloud platform such as AWS, Azure, or GCP
- Deep understanding of object-oriented and functional design, data structures, algorithms, performance, scalability, resilience, and the trade-offs involved in building production-ready enterprise solutions
- Extensive experience designing RESTful or GraphQL APIs and integration architectures, including authentication, authorization, event-driven patterns, and scalable approaches for connecting enterprise systems
- Strong working knowledge of relational databases (e.g., PostgreSQL, MySQL), non-relational databases (e.g., MongoDB, DynamoDB), and cloud-native data services, including data modeling and performance considerations
- Proven experience with Git, CI/CD pipelines, infrastructure as code, automated testing, deployment automation, and operational tooling
- Practical experience evaluating or applying AI-powered tools to accelerate coding, testing, automation, and solution design, with sound judgment around security, privacy, governance, and responsible use
- Ability to operate independently, lead multiple complex workstreams, mentor colleagues, influence without direct authority, and collaborate effectively across sales, product, engineering, and services teams
- Multi-cloud experience
- Experience with Terraform, containers, and cloud automation
- Experience with higher education systems, enterprise SaaS platforms, identity and access management, and complex SIS/ERP integrations
Benefits
- Comprehensive health coverage: medical, dental, and vision
- Flexible time off
- Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
- 401k w/ match & BrightPlan - to help you save for the future
- Parental Leave
- 5 charitable days to support the community that supports us
- Telemedicine
- Headspace Care (mental health)
- Wellbeats (virtual fitness classes)
- RethinkCare & Wellthy– caregiver support
- Diversity and inclusion programs which provide access to internal employee resource groups
- Employee referral bonuses to encourage the addition of great new people to the team
- Education Assistance Program
- Professional development opportunities
Company Overview
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