Note: The job is a remote job and is open to candidates in USA. Zayo Group is hiring a Senior Software Engineer, Network Tools to build, scale, and automate network tooling infrastructure. The role develops and maintains tools that streamline network operations, customer communications, troubleshooting, and internal workflows, while guiding software developers and collaborating with DevOps and Security.
Responsibilities
- Design, build, and maintain innovative tools and solutions to meet evolving business needs. This could be something as simple as developing a Mustache email template library for streamlined responses, or as complex as ML tools for automated troubleshooting
- Leverage open source automation tools and scripting languages in commercial tools (e.g., Python, Ansible, ServiceNow, Salesforce, etc) to streamline NOC information gathering, internal communication, and communication with customers
- Contribute to solving complex technical and process problems, such as mass customer communication, automating responses to trouble tickets, and injecting enrichment information into trouble tickets
- Refactor existing tools to be a cohesive suite of tools that reduce friction with our primary internal users (the NOC)
- Collaborate with cross-functional teams (DevOps, Security) to ensure security and optimal application performance
- Guide a team of software developers through the project lifecycle, ensuring timely delivery of high-quality software solutions
- Monitor network performance, troubleshoot issues, and identify opportunities for optimization
- Stay up-to-date on emerging network technologies and best practices, becoming the beacon for best practices and efficient processes through the organization
Skills
- Bachelor's degree in Computer Science, Networking, or a related field (or equivalent experience.)
- Minimum of seven (7) years of experience in software development with a variety of languages such as Python, Javascript, SQL, and GraphQL
- Experience working with various databases such as Postgres, MySQL, MongoDB, and Oracle
- Understanding of network protocols (TCP/IP, BGP, OSPF, etc.) and routing/switching technologies
- Experience with network automation tools and scripting languages (Python, Ansible, Terraform)
- Experience with async processing and message bus communications
- Experience in a test-driven development environment
- Strong abilities on the Linux command line, working with various flavors of Linux, and working with docker
- Strong understanding of applied statistics and the ability to code systems that identify outlier behavior in large systems
- Previous experience delivering a production software product and maintaining a high degree of users awareness
- Excellent communication, collaboration skills, and experience using a variety of remote collaboration tools including Jira, Confluence, Google Suite, Zoom, etc
- A passion for tackling complex problems and combining technical solutions with process solutions
- This position is not eligible for employment-based visa sponsorship. Zayo will not provide, transfer, or assume sponsorship for any employment visa or work authorization for this position now or in the future
- Experience working with various vendor APIs (or netconf) including Nokia, Juniper, Fujitsu, Infinera, Cisco, and Ciena
- Experience with various network orchestration platform such as Ciena Blue Planet, Cisco NSO, or others
- Experience with monitoring platforms such as SevOne, Assure1, and Nagios
- Experience with Perl
- Certifications such as CCNA, JNCIP, or other networking certifications
Benefits
- May be eligible for a discretionary annual incentive plan (non-sales roles).
- Excellent Health, Dental & Vision Insurance
- Retirement 401(k) Savings Plan
- Generous paid time off policy including paid parental leave
- Remote work
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