Note: The job is a remote job and is open to candidates in USA. Kong is building Project Volcano, an internal developer platform for its engineering ecosystem. The Senior Site Reliability Engineer will own the platform’s reliability posture, infrastructure, automation, observability, managed data services, and cross-functional reliability initiatives.
Responsibilities
- Own reliability for Volcano end-to-end: Define and drive SLOs, error budgets, and incident response practices for all Volcano services — edge deployments, managed Postgres, auth, realtime, storage, and the control plane
- Contribute to the platform's infrastructure: Design and build the multi-region Kubernetes infrastructure, networking, and data plane that powers Volcano's edge deployment pipeline and backend-as-a-service capabilities
- Build the GitOps and CI/CD backbone: Establish deployment automation, canary pipelines, and preview environment provisioning using ArgoCD, Helm, and Terraform/Terragrunt — setting patterns the broader team will follow
- Scale managed data services: Design, operate, and harden multi-tenant PostgreSQL clusters, Redis caching layers, and object storage — with a focus on data isolation, performance, and disaster recovery
- Drive observability from day one: Instrument every Volcano service with meaningful SLIs; build dashboards, alerts, and runbooks using Datadog, Prometheus, and Grafana before services go live, not after incidents
- Lead cross-functional reliability work: Collaborate with the OCTO team, product engineering, and security to bake reliability and compliance into Volcano's architecture — not bolt it on later
- Evaluate and adopt emerging technologies: Given Volcano's greenfield nature, evaluate and make architectural decisions on edge runtimes, serverless compute, vector databases, and AI-native infrastructure components
Skills
- BS in Computer Science or equivalent; substantial experience at Staff or Principal IC level in SRE/Platform Engineering
- Proven track record building SRE or platform engineering practices for developer-facing platforms or PaaS/SaaS products — ideally at greenfield stage
- Kubernetes expertise: multi-tenant cluster design, networking (CNI, service mesh, ingress), autoscaling, and security hardening
Benefits
- Remote work arrangement
Company Overview
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