Note: The job is a remote job and is open to candidates in USA. GitHub is a leading platform for agentic software development powered by Copilot. The company is seeking a Senior Site Reliability Engineer to support internal systems and services, develop and maintain tooling, configure systems, and drive operational excellence through automation, cloud integrations, monitoring, and incident management.
Responsibilities
- Operational excellence and continuous improvement through infrastructure automation, SaaS / Cloud integrations, and execution of Infrastructure as Code (IaC) methodologies
- Support on premise infrastructure, SaaS integrations, and cloud environments
- Partner with the wider IT organization and to identify opportunities for automation and simplification
- Create sustainable systems and services through automation and uplifts and ensure systems and services are production ready
- Establish and maintain monitoring and infrastructure health dashboards and reporting
- Creating and maintaining runbooks and technical documentation
- Provide escalation support for deployed software and IT services
- Participate in an incident management rotation
- Effectively communicating technical information to internal customers and stakeholders
Skills
- 6+ years experience in computer science, or related technical discipline with proven experience coding in relevant languages (e.g., Java, JavaScript, Python) + OR Bachelor's Degree in Computer Science or related field AND 4+ years experience in computer science, or related technical discipline with proven experience coding in relevant languages (e.g., Java, JavaScript, Python) + OR Master's Degree in Computer Science or related field AND 2+ years experience in computer science, or related technical discipline with proven experience coding in relevant languages (e.g., Java, JavaScript, Python) + OR equivalent experience
- 3+ years' experience managing Collaboration/SaaS applications at scale
- 2+ years' experience of network administration (e.g. routers, switches, and/or firewalls, etc.)
- 2+ years' experience of client platform engineering (laptops and/or mobile devices) utilizing MDM frameworks (e.g. Jamf, Intune, etc.)
- 2+ years' deploying and managing applications in cloud environments such as AWS, Azure, or GCP; preferably Azure
- 2+ years' experience with automation and tool development using GitHub, Python, Bash, Shell scripting, or PowerShell
- Experience working closely with product management, design, and other engineering teams to collaborate and drive cross-functional projects and deliver high-quality products
- Strong analytical and creative problem-solving skills
- Strong infrastructure knowledge, including cloud computing, Kubernetes, and containerization
- Strong soft skills, including stakeholder communication and cross-functional collaboration
Benefits
- Annual bonus for eligible roles
- Stock for eligible roles
- Sales incentives for certain eligible roles based on revenue or utilization, depending on the terms of the plan and the employee's role
- Remote-first work arrangement
- Learning and growth opportunities
- Excellent benefits
Company Overview
Company H1B Sponsorship