Note: The job is a remote job and is open to candidates in USA. Mosaic is seeking a Grid Operations Industry Expert to serve as a trusted advisor to utility clients. The role assesses current operations, identifies performance gaps, shapes future-state processes and readiness strategies, and supports training and simulation validation while collaborating with internal teams and client subject matter experts.
Responsibilities
- Provide expert guidance on operational challenges, workforce capabilities, and opportunities to improve reliability and system performance
- Analyze processes, roles, and decision-making frameworks to identify strengths, gaps, and areas for improvement
- Define and refine business processes, operational standards, and readiness strategies aligned with industry best practices and emerging grid needs
- Review training content, validate simulations, and ensure materials accurately reflect real-world operational practices
- Partner with internal project teams and client SMEs to ensure operational insights inform project plans, assessments, and deliverables
- Act as a trusted partner, helping utilities enhance their operations through practical, experience-backed recommendations
Skills
- You are not required to report into a Mosaic office; however, there is significant travel to client locations
- Geographic flexibility: This position is open to candidates residing anywhere in the US
- Travel: Due to project needs, travel requirements may range from 50–90%, based on client needs, project role, and phase of delivery. We can provide details on potential initial assignments, with additional opportunities available for candidates able to travel up to 90%
- Strong experience in electric distribution, transmission, or utility control center operations
- Ability to assess operational performance and provide practical, strategic recommendations
- Knowledge of utility operational roles, workflows, and decision-making processes
- Familiarity with SCADA/OMS/ADMS platforms (ABB, OSI, GE, Schneider Electric)
- Excellent communication, facilitation, and consulting skills
- Business and operational acumen to connect recommendations with organizational goals
- Experience supporting training, modeling, or simulation development is a plus (but not required as a primary focus)
Benefits
- This position is eligible to participate in a bonus program of up to 10% of annual compensation, subject to individual and organizational performance.
- Health and wellness benefits
- A Flexible Time Off program
- Paid holidays
- A discretionary 401(k) match
- For US based employees, participation in the Employee Stock Ownership Plan (ESOP)
Company Overview
Company H1B Sponsorship