Note: The job is a remote job and is open to candidates in USA. SmithRx is a rapidly growing, venture-backed Health-Tech company dedicated to transforming the Pharmacy Benefit Management sector. The Senior Salesforce Administrator will optimize Salesforce processes, support integrations, and contribute to minor development efforts while collaborating with various teams to enhance efficiency and streamline operations.
Responsibilities
- Manage advanced Salesforce configurations, security settings, and user roles
- Design and implement scalable Salesforce solutions, including custom objects and advanced declarative automation
- Work closely with Sales, Marketing, Account Management, Product/Engg, Customer Support teams and other teams to identify automation opportunities that improve efficiency
- Oversee and contribute to third-party integrations, API configurations and middleware solutions to enhance system functionality
- Support minor development efforts, including Apex triggers, process automation and troubleshooting code-related issues
- Assist with data governance, ensuring data integrity, deduplication and compliance
- Develop advanced reports, dashboards, and analytics for actionable insights
- Support release management, change management and deployment cycles
Skills
- 8+ years of relevant experience
- 5+ years of Salesforce administration experience with hands-on expertise in configuration, automation and integrations
- Strong understanding and experience of integrations, APIs and middleware tools to enhance system functionality
- Proven ability to design scalable solutions and automation that improve Sales, Marketing and Customer Support team workflows
- Experience working with security models, permission structures and data governance best practices
- Salesforce Certifications: Must have Salesforce Administrator, Sales Cloud Consultant, and Service Cloud Consultant certifications
- Ability to read and troubleshoot code to assist with integrations and system enhancements
- Excellent problem-solving skills, with a proactive and creative approach to developing innovative and effective solutions to improve system performance
- Exceptional verbal and written communication skills, with the ability to communicate effectively at all levels of the organization
- Strong data management abilities, skilled at organizing, analyzing, and interpreting data to support decision-making
- Preferred certifications include Advanced Administrator and Platform Developer I
Benefits
- Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
- Flexible Spending Benefits
- 401(k) Retirement Savings Program
- Short-term and long-term disability
- Discretionary Paid Time Off
- Paid Company Holidays
- Wellness Benefits
- Commuter Benefits
- Paid Parental Leave benefits
- Employee Assistance Program (EAP)
- Well-stocked kitchen in office locations
- Professional development and training opportunities
- In addition to base pay, this role may be eligible for bonuses, commissions, or equity
Company Overview