Note: The job is a remote job and is open to candidates in USA. Drata is seeking a Senior Salesforce Systems Administrator to support the scaling and ongoing evolution of our go-to-market (GTM) systems. In this role, you’ll be a core contributor to the design, maintenance, and administration of our Salesforce and supporting systems ecosystem.
Responsibilities
- Administer and support Drata’s Salesforce instance and supporting systems, including day-to-day configuration, maintenance, upgrades, and user support
- Contribute as part of the GTM Systems team to implement roadmap initiatives, working from design through testing and deployment
- Maintain and optimize CPQ, pricing, quoting, and opportunity workflows to support our quote-to-cash process
- Manage pre-production and production environments, deploy changes using change sets or devops tooling, and ensure integrity of changes made to production systems
- Maintain field hygiene, object architecture, page layouts, profiles, permission sets, validation rules, and flows to align with data governance standards
- Troubleshoot system issues, perform root cause analysis, and implement long-term fixes in partnership with internal teams and external consultants
- Ensure documentation and user training materials are updated and easily accessible; support onboarding of new users and teams
- Support integrations and data flows between Salesforce and external systems
- Build and maintain reports and dashboards that support pipeline management, forecasting, customer lifecycle, and revenue operations
- Conduct regular system audits and health checks, proactively identifying and resolving data quality issues
- Collaborate with IT, security and compliance teams to ensure proper role-based access, auditability, and system availability
- Participate in release planning, user acceptance testing (UAT), and post-deployment validation
- Stay current with Salesforce platform changes and proactively recommend relevant new features or capabilities
Skills
- 5-9 years of strong expertise in enterprise application architecture, including Salesforce and integrated tools supporting finance, billing, and revenue ops
- Experience administering and supporting tools within a revenue technology stack, such as Clari, Outreach, LinkedIn Sales Navigator, and ZoomInfo, with an understanding of how these tools support sales execution
- Hands-on experience with Salesforce Sales Cloud and Service Cloud, with exposure to Experience Cloud and a functional understanding of Salesforce CPQ and quote-to-cash processes
- Foundational knowledge of Salesforce development concepts, including Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and platform limits, with the ability to read, troubleshoot, and safely extend existing solutions
- Experience integrating Salesforce with third-party tools, using native connectors, managed packages, or integration platforms, and collaborating with senior team members on more complex integrations
- Proven ability to contribute to Salesforce initiatives, assisting with solution design, configuration, testing, release management, and post-deployment support in cross-functional environments
- Skilled in building, maintaining, and enhancing scalable Salesforce solutions, supporting quote-to-cash workflows, billing processes, and operational automation under established architectural standards
- Working knowledge of SaaS business models, sales KPIs, and operational metrics, enabling effective support of Go-To-Market teams and informed configuration decisions
- Interest in mentorship and knowledge sharing, collaborating with fellow administrators and developers while continuing to grow technical and leadership skills
- A strong sense of ownership and quality, with experience delivering well-structured, maintainable solutions and following best practices for documentation, testing, and system
Benefits
- Stock equity to ensure that as the company grows, you share directly in that success
- Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents
- Comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance
- A comprehensive suite of financial benefits, including a 401(k) plan
- Company-paid life and disability insurance
- Tax-advantaged spending accounts
- A range of discounted voluntary offerings to help you customize and strengthen your overall financial position
- Paid Parental Leave policy, after six months of employment
- Access to Kindbody fertility and family-building benefits
- Dedicated leave specialists who help guide you through the entire process
- Generous annual stipends for both professional and personal development
- Access to a wide range of internal learning opportunities
- Flexible vacation policy
- Paid holidays
- Other perks to recharge
Company Overview
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