Note: The job is a remote job and is open to candidates in USA. HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The Senior Sales Operations Manager plays a critical role in enhancing the revenue organization’s analytical capabilities and operational rigor by partnering closely with various teams to improve pipeline visibility and operational execution through scalable reporting, AI, and automation.
Responsibilities
- Own pipeline and forecast intelligence. Build and maintain inspection frameworks to provide visibility, surface risk early, track progression, and inform data-driven decision making
- Build AI-native workflows to increase velocity and reduce friction. Use Claude and other LLM-based tools in combination with GTM data (e.g., Salesforce, Gong) to automate reporting logic, generate insights, and reduce manual work across the GTM organization. Support data hygiene and improvement in systems of record, so we build on top of reliable information
- Drive GTM cadences that turn data into action. Translate pipeline, conversion, and activity data into executive-ready recommendations. Facilitate operating rhythm with structured analysis that drives decisions, not just updates
- Apply First Principles Problem Solving to support operational transformation. Partner cross-functionally with Revenue, Customer Success, Marketing, Partnerships, Legal, and Finance to identify issues and build scalable fixes
- Contribute to GTM planning with reliable performance diagnostics, pipeline analysis, productivity and capacity modeling, and quota modeling
Skills
- 5-8+ years in Sales Operations, Revenue Operations, GTM Strategy, or a related analytics-heavy operational role in a B2B SaaS or platform business
- Demonstrated experience building with AI tools through projects, personal workflows, or process hacks that show you didn't wait to be taught
- Hands-on experience with Salesforce including reporting structures, object relationships, pipeline management, and forecasting workflows
- Proficiency in building GTM models (forecast, productivity, pipeline, capacity, etc.) and automating for repeatability
- Proven ability to operate and build in fast-changing environments with imperfect data, adapting structure and approach as the business evolves
- Experience deploying AI-powered workflows in an enterprise GTM environment, including integrating LLM-based tools with CRM or sales data systems
- Experience leading pipeline and forecast reviews with revenue and executive leadership, not just supporting them with analysis
- Experience leading cross-functional initiatives without direct authority
Benefits
- Health (medical, vision, dental), life, and disability insurance
- Equity stock options
- Retirement plans
- Paid public holidays and unlimited PTO
- Paid maternity and parental leave
- Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)
- Employee Assistance Program
- Eligibility may differ by country
Company Overview