Note: The job is a remote job and is open to candidates in USA. Samsara is the pioneer of the Connected Operations™ Cloud, enabling organizations to harness IoT data for actionable insights. The Senior Sales Operations Analyst will support the partner sales organization by managing partner processes and contributing to the design of new programs.
Responsibilities
- Partner directly with partner leadership and the partner programs team to support day-to-day partner operations, serving as the primary Sales Ops point of contact for all partner sales needs
- Implement and manage all partner sales processes, ensuring they are scalable, repeatable, and aligned with Samsara's global sales policies and systems
- Contribute to the strategic design of new partner programs, including operational playbooks, cross-functional alignment, and change management execution as new programs are launched
- Own project objectives and milestones with minimal guidance, driving smaller-scope projects or complex cross-functional workstreams end-to-end
- Serve as the subject matter expert on all sales processes that involve channel partners, advising on solution design, system enhancements, and 'run-the-business' items
- Devise and implement new solutions that solve complex project-level issues, including improvements and UAT for tools such as Salesforce used across the partner sales organization
- Proactively identify and prioritize process and system improvements that enhance productivity for partner-facing sales teams
- Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally
Skills
- 4+ years of experience in a Sales Operations or related operational/strategic role supporting sales organizations in a dynamic, high-growth environment
- Demonstrated ability to design, implement, and scale sales processes and policies, with strong organizational skills and the ability to manage projects from end-to-end
- Proficiency in Salesforce and the broader sales technology ecosystem; ability to build and maintain reports, dashboards, and operational workflows
- Strong analytical skills with comfort performing quantitative analysis on large data sets to surface insights, track KPIs, and inform business decisions
- Proven ability to manage complex, cross-functional programs and coordinate across multiple stakeholders with competing priorities
- Strong written and verbal communication skills; experience partnering with and presenting to senior and executive leadership
- Proactive, adaptable, and able to operate independently with strong business judgment in a fast-moving environment
- Bachelor's degree or higher; business, finance, economics, or related field is a plus
- Experience supporting channel, reseller, or partner sales programs at a B2B SaaS company
- Familiarity with partner relationship management tools or indirect sales systems
- Experience working closely with deal desk, finance, or partner programs teams on cross-functional process design
Benefits
- Flexible, employee-led remote model
- Professional development stipend
- Comprehensive health and parental leave plans
- Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements.
- If you’re ready to build for the long term and own the outcome, your journey starts here.
- Bonus/variable pay (performance-based)
- Equity (for eligible roles)
Company Overview