Sales Development Representative - Property Management

Sales Development Representative (SDR) – Property Management Sales

Position Type: Full-Time, Remote
Working Hours: U.S. Eastern Time (EST)

About the Role

At Pavago, one of our clients is hiring an experienced Sales Development Representative (SDR) with a background in property management or real estate sales to convert inbound opportunities into long-term clients.

This is not a cold prospecting role. You’ll work primarily with property owners, landlords, and real estate investors who have already expressed interest in property management services.

Your focus will be on:

• Rapid inbound lead response
• Lead qualification and conversion
• Property management sales
• Relationship building
• Persistent follow-up
• CRM and pipeline management
• Moving qualified prospects toward signed agreements

Success in this role comes down to speed to contact, strong phone communication, trust-building, and disciplined follow-up.

If you understand property management and know how to turn interested property owners into clients, this role is a strong fit.

What You’ll Own

Inbound Lead Conversion

• Respond quickly to inbound property management leads provided by the company.
• Connect with prospective property owners, landlords, and investors by phone, email, and other communication channels.
• Understand each prospect’s portfolio, challenges, needs, and expectations.
• Explain property management services clearly and confidently.
• Position solutions based on the prospect’s specific situation.
• Move qualified opportunities through the sales pipeline toward signed agreements.
• Maintain urgency without creating a high-pressure sales experience.

Property Management Sales

Conduct consultative conversations with prospective clients to understand needs related to:

• Tenant management
• Leasing
• Rent collection
• Maintenance coordination
• Property operations
• Portfolio management

Communicate the value of professional property management and help prospects understand how the company’s services can address their operational challenges.

Relationship Building & Follow-Up

• Build trust and credibility quickly with property owners and investors.
• Execute persistent, organized follow-up across active opportunities.
• Re-engage warm leads that are not ready to make an immediate decision.
• Maintain communication throughout longer sales cycles.
• Ensure no qualified lead goes untouched or misses a scheduled follow-up.
• Deliver a responsive and professional client experience from first contact through close.

CRM & Pipeline Management

Maintain accurate CRM records covering:

• Calls
• Emails
• Follow-ups
• Prospect needs
• Sales conversations
• Lead status
• Next steps
• Deal stages
• Conversion activity

Keep the sales pipeline organized and ensure leadership has clear visibility into opportunity progression.

Sales Pipeline Execution

• Prioritize new inbound leads based on urgency and opportunity.
• Track prospects through each stage of the sales process.
• Identify stalled opportunities and determine appropriate next steps.
• Maintain consistent follow-up schedules.
• Take ownership of moving opportunities toward conversion.
• Track individual activity and conversion performance.

Collaboration & Market Feedback

Work closely with marketing and leadership to:

• Share feedback on lead quality.
• Identify recurring prospect questions and objections.
• Improve sales messaging and positioning.
• Highlight opportunities to improve conversion rates.
• Share insights from conversations with property owners and investors.

Stay informed on property management trends, landlord challenges, investor priorities, and competing services.

Required Experience & Skills

Must-Have

• 3+ years of experience in sales, business development, client acquisition, or account management.
• Direct experience in property management sales, real estate sales, property management operations, or a closely related real estate environment.
• Strong understanding of property owners, landlords, rental properties, or real estate investors.
• Proven ability to convert leads through phone-based sales conversations.
• Strong CRM and sales pipeline management experience.
• Excellent verbal and written English communication.
• Confidence speaking with U.S.-based clients over the phone.
• Strong consultative selling and relationship-building ability.
• Excellent follow-up discipline and attention to detail.
• Ability to manage multiple inbound opportunities simultaneously.
• Comfortable working independently in a remote environment.
• Availability to work EST business hours.

Nice-to-Have Experience

• Selling property management services.
• Selling services to landlords or real estate investors.
• Experience with residential property management.
• Rental property operations experience.
• Knowledge of real estate investment markets.
• Experience working with U.S.-based property owners.
• Experience converting warm or inbound leads.
• Remote sales experience.
• Familiarity with property management or real estate CRM systems.

What Makes You a Strong Fit

You:

• Respond to new opportunities quickly.
• Are confident and professional on the phone.
• Understand how property owners and investors think.
• Build trust without sounding overly aggressive or scripted.
• Ask strong questions before recommending a solution.
• Follow up consistently when prospects are not ready to buy immediately.
• Stay organized while managing multiple active opportunities.
• Take ownership of pipeline movement and conversion.
• Enjoy relationship-driven sales.
• Understand that many deals are won through consistent follow-through rather than a single conversation.

What a Typical Day Looks Like

A typical day may include:

• Reviewing and responding to new inbound leads.
• Calling prospective property owners and investors.
• Conducting qualification and sales conversations.
• Understanding prospects’ properties, challenges, and management needs.
• Following up with warm leads evaluating property management services.
• Re-engaging prospects from previous conversations.
• Updating CRM records and pipeline stages.
• Tracking scheduled follow-ups and next steps.
• Coordinating internally on qualified opportunities.
• Reviewing conversion performance and pipeline activity.

In short: you turn inbound property management inquiries into long-term clients through fast response, strong communication, relationship-building, and persistent follow-up.

Key Metrics for Success

• Speed to contact for new inbound leads
• Lead-to-client conversion rate
• Number of qualified sales conversations
• Signed property management agreements
• Pipeline progression and deal velocity
• Follow-up completion rate
• CRM accuracy and pipeline hygiene
• Prospect responsiveness and engagement
• Overall revenue contribution from inbound opportunities

Why This Role Stands Out

• Inbound-focused sales with warm opportunities.
• No heavy reliance on cold prospecting.
• Direct access to property owners and real estate investors.
• Strong relationship-driven sales environment.
• Direct impact on client acquisition and company growth.
• Fully remote role with significant ownership.
• Opportunity to deepen your expertise in property management sales.
• Career growth opportunities into:
• Senior SDR
• Business Development Manager
• Account Executive
• Property Management Sales Manager
• Sales Leadership

Interview Process

• Initial Screening Interview
• Recruiter Interview
• Predictive Index (PI) Personality Assessment
• Client Interview
• Offer & Onboarding

Spark Hire Intro Video

As part of the application process, you’ll be asked to complete a short Spark Hire intro video.

We’re particularly interested in hearing about:

• Your property management or real estate experience.
• Your background in sales, business development, or client acquisition.
• Any experience selling property management services to owners or investors.
• Your approach to handling inbound leads and responding quickly.
• How you build trust with prospective clients over the phone.
• Your approach to persistent follow-up without becoming overly aggressive.
• An example of a lead or prospect you successfully converted into a client.

Keep your responses clear, concise, and conversational. We want to understand how you communicate with property owners, build relationships, and approach inbound sales opportunities.

Completion of the Spark Hire intro video is required for your application to be considered.

Apply Now

If you:

• Have experience in property management or real estate sales.
• Are confident speaking with property owners and investors.
• Know how to convert warm inbound opportunities.
• Excel at relationship-building and persistent follow-up.
• Take ownership of your pipeline and conversions.
• Thrive in fast-paced, performance-driven sales environments.

We’d love to hear from you.

Apply today and complete the required Spark Hire intro video to move forward in the hiring process.

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