Note: The job is a remote job and is open to candidates in USA. The American Heart Association is seeking a Senior Project Manager for the Office of Funded Programs team. This role is responsible for driving operational excellence across pre-award and post-award functions, streamlining processes, and ensuring high-quality execution while managing departmental training and special projects.
Responsibilities
- Identify opportunities to improve efficiency, consistency, and quality across pre‑award and post‑award workflows. Lead the design, development, and implementation of new processes, tools, and operational models. Examples: Develop a service catalog for OFP
- Conduct end‑to‑end mapping of pre‑award and post‑award workflows
- Identify bottlenecks and propose solutions to reduce cycle times for critical OFP services
- Design a triage model for high‑volume periods
- Conduct systems assessments and propose workflow redesigns
- Work closely with OFP leadership, pre‑award and post‑award teams; and build strong relationships across the organization to support adoption of new processes
- Work with OFP leadership to enhance performance metrics and recommend adjustments to ensure continuous improvement
- Serve as a thought partner to OFP leadership on long‑term operational strategy
- Own the full OFP training suite, including design, documentation, delivery, and ongoing updates
- Design an OFP knowledge and resource hub
- Ensure training materials reflect current policies, systems, and best practices
- Lead special projects that span pre award, post award, compliance, and operational domains. Examples include: Manage OFP Impact Labs (departmental work groups focused on process innovation)
- Design IRB tracking workflow
- Manage implementation of a new grants management system (Cayuse)
- Build dashboards to capture OFP trend data
- Create a process to ensure all OFP templates, checklists, and SOPs are reviewed and updated on a regular cadence
- Develop comprehensive project plans that outline schedules, deliverables, risks and resource allocation, while ensuring the plans align with business goals, including budget estimates, risk mitigation, and timeline coordination
- Communicate project goals, timelines, and outcomes clearly and effectively
- Define and track project KPIs, ensuring outcomes align with business unit goals
- Provide pre‑award coverage during staff PTO or peak workload periods (i.e., budget development, proposal routing, gift agreement processing, RCO requests)
- Maintain working knowledge of pre‑award policies, systems, and processes for non-government grants
Skills
- Bachelor's degree in Business Administration, Public Administration, Public Health, or a related area
- Five (5) years of minimum experience leading complex projects from concept to implementation
- Five (5) years minimum experience leading pre‑award and post‑award processes or other operational roles
- Five (5) years of minimum experience developing training materials or leading staff development initiatives
- Five (5) years of minimum experience developing, analyzing, and preparing presentations and reports on project outcomes
- Five (5) years of minimum experience communicating with senior-level management
- Familiarity with pre‑award and post‑award processes
- Ability to work independently, manage multiple priorities, and meet deadlines
- Demonstrated ability to lead complex projects from concept to implementation
- Strong analytical and problem‑solving skills
- Proven ability to learn new systems, processes, and subject matter quickly
- Exceptional written and verbal communication
- Demonstrated ability to coach teams, resolve issues, and foster a culture of collaboration and customer service
- Must be able to travel overnight approximately 10% of the time
- Experience working with government grants, including grant funding, compliance, and administration, is strongly preferred
- Project management certification (PMP, CAPM, or similar) is a plus
- Proficiency with grants management systems (e.g., enterprise grants management tools, financial systems) is a plus
Benefits
- Annual salary planning and incentive programs; eligibility for an incentive program is based on the type of position
- Medical, dental, vision, disability, and life insurance
- Robust retirement program that includes an employer match and automatic contribution
- Employee assistance program
- Employee wellness program
- Telemedicine, and medical consultation
- Employee Resource Groups (ERG)
- Professional mentoring program
- Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule
- Paid Time Off (PTO) at a minimum of 16 days per year for new employees
- 12 paid holidays off each year, which includes several days off at the end of the year
- Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization
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