Note: The job is a remote job and is open to candidates in USA. Guild Mortgage Company, closing loans and opening doors since 1960, is seeking a Senior Project Manager for their EPMO Information Technology projects. The Senior Project Manager will manage the full life cycle of programs and projects, ensuring successful delivery and collaboration between business and technical stakeholders.
Responsibilities
- Direct and manage complex program/project efforts from inception to completion in accordance with Guild’s PMLC process
- Manage programs/projects under the EPMO portfolio, including efforts initiated through product teams and enterprise strategic initiatives
- Prepare key program/project documentation including program/project plans, charters, status reports, communication and resource plans, and other documentation in alignment with Guild’s PMLC process
- Plan and schedule program/project timelines and milestones using appropriate systems, tools and techniques
- Develop and manage program/project artifacts and processes including scope, schedule, budget, and resources
- Identify and manage program/project dependencies and critical path, including internal and external dependencies
- Define program/project success criteria in a clear and concise manner and disseminate to involved parties throughout program/project life cycle
- Effectively communicate program/project expectations to team members and stakeholders in a timely and clear manner
- Coordinate and oversee internal resources and vendors for the successful execution of the program and project objectives
- Proactively help identify risks and take the necessary actions to mitigate risks and avoid issues and/or blockers
- Liaise with relevant program/project stakeholders and senior leaders on an ongoing basis to establish and maintain relationships
- Track project milestones, budgets/expenses, and performance, specifically to analyze the successful completion of short- and long-term goals and deliverables
- Meet or exceed budgetary objectives and make adjustments to program/project constraints based on financial analysis
- Create executive level status reports, analyze project results, and troubleshoot problem areas; as well as perform needs assessment when applicable
- Document lessons learned and provide recommendations in order to identify successful and unsuccessful delivery elements
- Help develop best practices and tools for program/project execution and management
- Delegate tasks and responsibilities based on junior staff members’ individual strengths, skill sets and experience levels
- Identify and resolve issues and conflicts within the program/project as well as within the product teams
- Proactively manage changes in project scope, identify potential crises, and devise contingency plans
- Improve the PMLC, SDLC, and Agile templates, tools, and processes
- Coach, mentor, motivate and supervise program/project team members and contractors, and influence them to take positive action and accountability for their assigned work
- Build, develop, and grow any business relationships vital to the success of the project
- Report and escalate to management as needed
Skills
- Bachelors Degree directly related to the position or equivalent, required in computer science, business, logistics or related field
- A combination of education and experience may be considered in lieu of the Bachelor's degree
- Minimum 10 years experience as an IT professional
- Minimum seven years in a project management or other team leader role in an IT environment
- Minimum three years supervisory or leadership experience in project management supervision
- Demonstrated skill in managing large teams (15 or more individuals) and multi phase projects
- Ability to organize and manage multiple priorities simultaneously
- Prior experience in Mortgage Banking or Financial Services systems required
- Prior experience in vendor management, vendor integration and/or vendor package installation
- Prior experience with SCRUM/Agile methodologies with enterprise level application development projects
- Advanced time management skills
- Independent, self-starter with the demonstrated ability to learn/adapt to new technologies and techniques
- Ability to effectively prioritize, lead, and execute tasks in a high-pressure environment
- Passionate about delivering excellence in customer service within a team environment and work well with geographically dispersed teams
- Persuasive, encouraging and motivating
- Demonstrated skills with documentation, workflow, scheduling, and resource requirements
- Demonstrated skills with Project Management, Change Management, and Release Management
- In-depth knowledge of Microsoft Office Suite. Can mentor others
- In-depth knowledge of Microsoft Project or Smartsheet. Can mentor others
- Working knowledge of Jira and Tempo tools
- Excellent verbal and written communication skills required
- Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required
- Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required
- Commitment to company values
- PMP or equivalent or CAPM Certified Associate in Project Management
Benefits
- Medical
- Dental
- Vision
- Life insurance
- AD&D
- LTD
- 401(k) with employer match
Company Overview