Note: The job is a remote job and is open to candidates in USA. IQVIA is a global provider of clinical research services, commercial insights, and healthcare intelligence for the life sciences and healthcare industries. The Senior Project Manager will manage the delivery and implementation of eCOA projects, overseeing scope, budgets, timelines, resources, risks, vendors, documentation, stakeholders, and customer relationships throughout the project lifecycle.
Responsibilities
- Manage day to day implementation of eCOA projects
- Manage internal staff to support customer projects and manage internal service projects
- Define and monitor project scope, budget, timelines, resources, quality and deliverables for the full project life cycle
- Ensure the project team adheres to high quality service and all applicable corporate and client policies and standards
- Regularly review project contract terms and conditions, and project plan to ensure that all assumptions are still valid
- Work in close collaboration with the internal or external project stakeholders to achieve the study goals
- Establish strong customer relationships and seek opportunities to increase customer satisfaction and deepen relationships
- Communicate effectively with customers to identify needs and propose solutions
- Keep customers well informed on status of internal service efforts and serves as liaison between internal staff and customer
- Provide technical direction for the development, design, and systems integration for customer engagements
- Responsible for managing the development, review and approval of project related study documentation during throughout the full life cycle of the project implementation
- Provide regular updates and reports to Sponsor and IQVIA upper management
- Conduct regular status meetings, reviewing project schedule, risks, issues and outstanding action items
- Implement and monitor a risk management plan at the project level (raise to program level, as necessary)
- Implement corrective actions as needed to maintain project performance • Identifies opportunities for improving and streamlining projects
- Manage vendor relationship and tasks
- Manages the Lessons Learned process throughout the project lifecycle
- Communicate customer requirements to the product management teams, advocate on the customer’s behalf, and communicate the status of enhancement requests to customers
- Manage project team members across multiple locations and time zones
- International Travel required as needed
Skills
- Bachelor Degree or equivalent
- In-depth project management experience ideally within clinical research
- Experience and understanding of the clinical research environment and GCP principles
- Strong leadership, diplomatic and motivational skills
- Open, transparent and excellent communication skills, fluency in English both verbal and written
- Proven ability to work creatively and analytically in a problem-solving environment
- Excellent in planning, organizing and monitoring
- Self-motivated, decisive, with the ability to adapt to change and competing demands
- Able to communicate and deal effectively with all levels of the organization Confident and comfortable with public speaking in front of a large and diversified audience. Ability to adjust presentation material for differing audience
- Solid technical background, with understanding or hands-on experience in software development and clinical technologies (EDC, eCOA, IWRS etc.)
- Strong working knowledge of Microsoft Office tools
- International Travel required as needed
- A thorough understanding of Project Management principles - PMP / PRINCE II certification is a plus
Benefits
- Remote work arrangement
- Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
Company Overview