Note: The job is a remote job and is open to candidates in USA. Kyndryl designs, builds, manages, and modernizes mission-critical technology systems for customers and communities. The Senior Project Manager will plan and execute technology projects, lead cross-functional teams, manage risks, budgets, SLAs, and performance metrics, and deliver successful outcomes. The role also serves as a primary customer contact and builds trusted stakeholder partnerships.
Responsibilities
- Build detailed plans that define scope, milestones, dependencies and deliverables
- Prioritize work to focus on the activities that drive the greatest impact
- Manage risks proactively by identifying potential issues early and implementing mitigation strategies
- Allocate resources effectively to ensure the right skills are applied at the right time, including AI, cloud and industry expertise
- Coordinate cross-functional teams including technical, account and partner roles
- Drive collaboration to maintain alignment and smooth handoffs across groups
- Coach and support team members to achieve high performance while meeting deadlines
- Facilitate governance and cadence meetings to keep everyone informed and accountable
- Track progress against milestones and adapt plans as priorities shift
- Ensure SLA adherence and consistently meet or exceed customer expectations
- Manage budgets and performance metrics to optimize delivery quality and efficiency
- Resolve issues decisively to keep projects on track and maintain customer confidence
- Act as primary point of contact for delivery with customers and internal stakeholders
- Translate complex project information into clear, actionable updates
- Provide insights and guidance to inform decision-making and maintain alignment
- Foster trust and transparency through consistent, professional communication
- Strengthen customer relationships through proactive engagement and responsiveness
- Support a “one team with the customer” mindset that aligns priorities across all parties
- Embed with customer teams when needed to enhance visibility and add tangible value
- Represent Kyndryl with credibility and integrity in every interaction
Skills
- SCRUM or Project Management skills
- Basic IT knowledge (Architectural)
- Organization and planning skills
- Teamwork with “one team” philosophy
- MS Project or other Project Management software
- Excellent written and verbal communication skills
- Ability to interact confidently with stakeholders of all levels
Benefits
- Fully remote work arrangement
- Opportunities to grow your skills, gain certifications, and develop leadership experience
- Employee learning programs with access to industry learning and certifications, including Microsoft, Google, Amazon, Skillsoft, and many more
- Kyndryl Inclusion Networks provide support and advice
- Company-wide volunteering and giving platform to donate, start fundraisers, volunteer, and search over 2 million non-profit organizations
Company Overview
Company H1B Sponsorship