Note: The job is a remote job and is open to candidates in USA. CVS Health is a healthcare company focused on creating a more connected, convenient, and compassionate health experience. The Senior Program Manager / Project Manager will lead Agile delivery of complex Medicaid business process and technology initiatives, drive measurable outcomes, remove execution barriers, and provide practice leadership and peer mentorship.
Responsibilities
- Lead enterprise delivery of multiple, highly complex business process and technology initiatives aligned to the Medicaid program, supporting all lines of business
- Drive the end-to-end delivery of Medicaid projects, ensuring initiatives are completed on time, within scope, and deliver measurable results
- Identify and resolve delivery obstacles and risks, proactively removing barriers to execution
- Monitor performance metrics and use data to optimize processes, improve productivity, and ensure accountability for outcomes
- Collaborate closely with business and technology partners to translate goals into actionable plans and deliverables
- Lead process improvements and root cause analysis to ensure sustainable, repeatable execution success
- Implement and reinforce best practices to maximize efficiency and responsiveness across workstreams
- Provide practice leadership and peer mentorship to fellow delivery practitioners, contributing to a high-performance culture aligned to execution excellence
Skills
- 7+ years of experience in delivery management, program management, project management and Agile practice leadership, with deep expertise in Scrum methodologies
- 5+ years of experience in healthcare claims processing, including adjudication, payment, and rework operations
- 2+ years of experience with strong communication and facilitation skills, including developing and delivering executive-level presentations using PowerPoint
- 2+ years demonstrating strong execution and delivery capabilities, with a focus on planning, risk mitigation, and stakeholder engagement
- 2+ years of proven success driving complex projects to completion on time and within defined scope
- 2+ years applying strong problem-solving and decision-making skills, with a demonstrated growth mindset
- 2+ years of experience supporting innovation initiatives, emerging technologies, and digital transformation efforts
- 2+ years of experience implementing and sustaining Agile practices in cross-functional team environments
- 2+ years of experience working with multiple software delivery methodologies, including Scrum, SAFe, and Waterfall
- Bachelor's degree or equivalent work experience required
- Experience with Medicaid programs
- Agile (e.g., SM, RTE, SPC), PMP, or equivalent certifications
Benefits
- This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
- This position also includes an award target in the company’s equity award program.
- This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families, based on eligibility.
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources, based on eligibility
Company Overview
Company H1B Sponsorship