Note: The job is a remote job and is open to candidates in USA. GitLab is an intelligent orchestration platform for DevSecOps. The Senior Program Manager will lead complex, cross-functional Enterprise Technology, AI, and Data programs, driving planning, execution, governance, risk management, stakeholder alignment, and the adoption of AI-enabled workflows across enterprise systems and operations.
Responsibilities
- Own end-to-end program management for large, high-visibility Enterprise Technology, AI & Data initiatives, including scope definition, roadmap development, dependency management, resource planning, execution tracking, and change management
- Lead enterprise applications and operational transformation programs that improve business processes, increase scalability, and reduce friction for internal teams
- Partner with business and technical stakeholders to clarify goals, define success metrics, evaluate trade-offs, and translate strategy into actionable plans
- Drive operating rhythms across programs, including status reporting, RAID management, milestone reviews, and executive-ready communications
- Identify program risks, gaps, and blockers early; recommend practical options and drive timely decisions with stakeholders and senior leaders
- Improve the consistency and effectiveness of program delivery by strengthening governance, documentation, planning practices, and cross-functional collaboration
- Support the adoption of AI-enabled workflows and automation opportunities that enhance productivity across enterprise systems and operations
- Contribute to a high-trust, async-first culture by modeling GitLab values, clear communication, and strong remote collaboration practices
Skills
- 7+ years of program management experience, with a strong track record delivering cross-functional Enterprise Technology, AI & Data programs
- Demonstrated ability to simplify complex processes and build structured approaches to ambiguous problems
- Experience influencing without authority, earning trust with senior stakeholders, and driving alignment across functions, including Finance, Legal, Sales, and Product
- Comfortable operating at both a strategic level and in the details, switching between executive communication and hands-on program execution as needed
- Strong written and verbal communication skills, with experience presenting program status, risks, and recommendations to ETA leadership and Executive audiences
- Familiarity with Enterprise Tech domains such as business systems, data, AI, security, infrastructure, or enterprise architecture (depth in one or more areas preferred)
- Proficiency with program and project management tools and methodologies (Agile, Scrum, SAFe, or similar); PMP, CSM, or equivalent certification is a plus
- Experience working in a remote, globally distributed environment with a bias toward async collaboration and clear documentation
- Experience running or actively participating in an Architecture Review Board, technical governance forum, or similar design/decision review process is strongly preferred
Benefits
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
- All of our roles are remote
Company Overview