Note: The job is a remote job and is open to candidates in USA. UnitedHealthcare is simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The Senior Program Manager leads complex, cross-enterprise programs involving provider data, network enablement, operational modernization, and workflow improvements, overseeing strategy, governance, execution, executive decision support, and measurable business outcomes.
Responsibilities
- Own program vision, objectives, and success metrics, ensure alignment to enterprise strategy and portfolio priorities
- Develop, own, and maintain the business program, including value articulation, benefit tracking, and executive level materials. Track and report realized benefits against approved business cases
- Define and manage end to end program roadmap, spanning multiple initiatives, teams, and releases
- Own scope, sequencing, and prioritization decisions, balancing business value, risk, capacity, and dependencies; approve new initiatives and scope changes and communicate stakeholder impacts
- Secure and manage program funding, including annual planning, bridge funding, and in flight adjustments
- Establish and lead the program operating model, including governance, escalation paths, and change control
- Provide transparent, executive ready reporting on progress, risks, tradeoffs, and outcomes
- Manage cross team dependencies and critical path, resolving conflicts and resourcing constraints
- Escalate and resolve complex risks and issues, engage senior leadership as needed
- Ensure solutions are delivered end to end across systems and workflows, not as isolated components
- Partner with operations and business teams to ensure operational readiness, adoption, and sustainment
- Ensure delivery translates into measurable improvements (e.g., cost, time, quality, compliance, experience)
- Lead programs that improve provider data quality, usability, and availability across UHN systems and analytics platforms
- Coordinate cross functional delivery for initiatives impacting provider contracting, fee schedules, network operations, provider experience, and reimbursement related workflows
- Partner with UHN product, technology, and data leaders to drive shared ownership, clear accountability, and aligned roadmaps
- Remain accountable until outcomes are achieved-not just until solutions go live
- Facilitate steering committees and executive forums to drive alignment, resolve issues, and support decision making
- Serve as a trusted advisor to UHN leaders, providing clear, data backed insights and recommendations
- Mentor and influence program managers, strengthening program management discipline and maturity across the organization
Skills
- • 10+ years of experience in program or portfolio management within large, matrixed enterprises • Proven success leading enterprise scale, cross functional programs with senior level visibility and impact • Solid executive presence with the ability to influence without authority • Demonstrated ability to manage ambiguity, competing priorities, and complex dependencies • Advanced skills in program planning, risk management, stakeholder engagement, and benefits tracking
- • Experience supporting provider networks, healthcare operations, data platforms, or product adjacent programs • Familiarity with operating model change, automation, and data driven or AI enabled initiatives
Benefits
- You'll enjoy the flexibility to work remotely from anywhere within the U.S.
- A comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution (all benefits are subject to eligibility requirements)
- Provide development for other roles you may be interested in
Company Overview
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