Note: The job is a remote job and is open to candidates in USA. Optum is a global organization that delivers care aided by technology to help millions of people live healthier lives. The Manager, Payment Model Operations will manage day-to-day operational efforts for payment model implementation contracts, including participant onboarding, communications, help desk operations, monitoring, and compliance. The role also involves client relationship management, team mentoring, stakeholder coordination, performance analysis, and business development support.
Responsibilities
- Engage, develop, and sustain client relationships through policy consultation, strategic guidance, and thought leadership
- Manage end-to-end operational functions for value-based care initiatives, including help desk management, participant onboarding, stakeholder communications, monitoring, and compliance oversight, to ensure efficient implementation and sustained program performance
- Support analyses to monitor performance and continuously improve operational activities
- Mentor and develop staff to strengthen technical, analytical, and problem solving capabilities
- Ensure consistently high standards of accuracy, quality control, and attention to detail across all deliverables
- Collaborate effectively as a senior member of multidisciplinary project teams
- Manage stakeholder relationships with clients, partners, and subcontractors
- Support business development and growth activities, including capture and proposal response
Skills
- 8+ years of experience in a research, consulting, or business environment
- 6+ years of relevant health policy industry experience in healthcare consulting, program implementation, quality improvement, evaluation, and/or policy expertise
- 4+ years experience with CMS/CMMI Value-based Model Operations/Implementation payment initiatives supporting operational and/or compliance/monitoring activities
- Demonstrated experience in cross contractor coordination, managing subcontractors, and leading cross-functional project teams
- Experience supporting business development efforts, including capture strategies and contributing to proposal development
- Broad understanding of federal health policy issues, with ability to work in multiple areas serving as a subject matter expert
- Excellent verbal and written communication skills with the ability to translate complex findings to non-technical audiences
- All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week
Benefits
- Flexibility to work remotely from anywhere within the U.S.
- A comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
- Career development opportunities
- Development for other roles you may be interested in
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