Note: The job is a remote job and is open to candidates in USA. GE Vernova is an energy technology company. The Senior Product Service Engineer will lead high-impact steam turbine projects, resolve complex equipment issues, and develop safe, reliable, cost-effective solutions. The role focuses on root cause analysis, corrective action planning, cross-functional collaboration, customer support, and product service improvements.
Responsibilities
- Own the technical resolution to multiple complex steam turbine issues while mentoring and training of others in areas of expertise and experience
- Act as a conduit and proactively facilitate cross functional collaboration between engineering teams, design teams, commercial teams, manufacturing, suppliers and other teams to develop and implement technical solutions to meet customer needs
- Provide leadership in coordinating and presenting at technical conferences and other customer facing events
- Lead cross-functional teams in execution of Root Cause Analysis of GE equipment non-conformances
- Lead cross-functional teams in initiatives to improve starting reliability, availability and trip reduction
- Provide technical support for new unit installation / startup and other outage work scopes providing ER support for critical issues
- Authoring of, as well as coaching and mentoring of others, in the creation of internal and external communications (TILS, ETC, customer presentations, etc.) to provide guidance on major issue resolution
- Communicate fleet and product issues into the NPI process and throughout all levels of GE Vernova leadership to identify new opportunities and drive development of effective offerings
- Actively engage in and contribute to global product service meetings to grow personal expertise in addition to helping further the overall global team’s expertise
Skills
- Bachelors of Science in Engineering
- 8+ years of experience in Steam Turbine Design, Steam Turbine Maintenance or similar
- Master of Science in Engineering or related field
- Demonstrated expertise in steam turbine design, installation and/or maintenance
- Self-starter with initiative and interpersonal skills to direct projects and work, of cross- functional nature, with demonstrated ability to drive projects to completion
- Ability to work well with teams and communicate requests and requirements clearly
- Strong team building skills. Ability to develop relationships across the organization to build loyalty and commitment. Can energize teams through inclusiveness and connection with people
- Strong written and verbal communication skills
- Demonstrated analytical and problem-solving skills
- Demonstrated project management skills
- Able to interface effectively with all levels of an organization and demonstrated leadership to pursue correct engineering actions in adverse conditions or situations
- Understands business objectives and drives specific tasks required to meet the objectives
Benefits
- Relocation assistance provided.
- Discretionary annual bonus.
- Medical, dental, vision, and prescription drug coverage.
- Access to Health Coach from GE Vernova, a 24/7 nurse-based resource.
- Access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services.
- GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions.
- Access to Fidelity resources and financial planning consultants.
- Tuition assistance.
- Adoption assistance.
- Paid parental leave.
- Disability benefits.
- Life insurance.
- 12 paid holidays.
- Permissive time off.
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