Note: The job is a remote job and is open to candidates in USA. Clarivate is seeking a US Remote-based Renewals Account Manager to join its Renewal Sales team serving the Life Sciences and Healthcare sectors. The role focuses on engaging customers, supporting retention and expansion, executing renewal strategies, managing sales pipelines, and providing accurate forecasts and insights to leadership.
Responsibilities
- Engage proactively with customers to identify opportunities, understand needs, and deliver responsive, solution-oriented support
- Leverage in-depth product knowledge to highlight value-added solutions that meet customer needs and drive renewal sales and initiatives
- Execute defined renewal and retention strategies, contributing to broader comprehensive sales plans
- Develop and maintain knowledge of current products, offerings and market trends to support sales effectiveness
- Provide regular and consistent updates and insights on renewal opportunities and deliver accurate forecasts to leadership
- Effectively utilize sales tools and systems to manage pipelines and drive successful outcomes
Skills
- Bachelor's degree OR equivalent work experience
- 5+ years' experience in sales managing an existing high volume SMB book of business, leading retention, and expansion efforts or customer service
- Experience working with small to midsize pharmaceutical and biotech companies
- 3+ years of experience working with Excel
- This is a remote position within the continental United States
- This is a full-time, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed
- Salesforce experience, or proficiency with comparable CRM platforms
- Renewals Account Manager experience
- Consultative selling and strategic account management skills
- Prior background in Life Sciences or Healthcare customer-facing roles
Benefits
- This role is eligible for incentive or bonus earnings.
- Medical, dental, and prescription drug coverage
- Life insurance
- 401k with match
- Long term disability coverage
- Vacation
- Sick time
- Volunteer time
- Discount programs
- Remote position within the continental United States
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