[Remote] Senior Product Operations Manager

Note: The job is a remote job and is open to candidates in USA. Federal Express Corporation is hiring a Senior Product Operations Manager to support Group Product Managers and Engineering Leads across complex, cross-functional efforts. The role drives planning, launch readiness, delivery visibility, and scalable operating practices across product teams and high-impact initiatives.

Responsibilities

• Leads operations for a product group or portfolio, spanning multiple teams and stakeholders
• Shapes and runs quarterly and long-range planning processes, ensuring alignment to strategic goals
• Coordinates readiness for major launches, including dependency tracking, communications, and risk mitigation
• Builds and maintains dashboards for initiative health, delivery confidence, and KPI/OKR tracking
• Partners with product and engineering leadership to improve flow of work and remove operational bottlenecks
• Standardizes best practices across teams (e.g., intake, backlog grooming, defect triage, GTM workflows)
• Leads or contributes to enterprise-wide ops initiatives (e.g., tooling rollout, new governance models, value tracking)
• Coaches and mentors junior Product Ops Managers
• Performs other duties as assigned

Skills

• Bachelor's degree in business or related field. In lieu of a degree, 8 years of practical experience may offset education requirements
• Four years in product operations, agile program management, or enterprise delivery roles
• Proven success driving cross-team initiatives with measurable outcomes
• Advanced proficiency in delivery tooling (Planview, Jira, ADO, Confluence, etc.)
• Executive communication skills, with the ability to translate complex progress into simple, actionable summaries
• Experience with portfolio planning, PI planning, or enterprise Agile/SAFe environments
• Experience leading readiness and launch coordination for digital products
• Strong systems thinking—able to connect the dots across people, process, and tools
• Background in scaling operations for growing product organizations

Benefits

• Position is eligible for remote work and may be located anywhere within the US excluding AK, HI and U.S. territories; if you live within the 50 miles radius of a campus, you will be required to work at a FedEx campus location several times per week.

Company Overview

FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and digital supply chain services. It was founded in undefined, and is headquartered in , with a workforce of 10001+ employees. Its website is https://careers.fedex.com/?utm_domicile=unspecified&utm_persona=unspecified&utm_trackedsource=srm_linkedin_company&utm_subco=FEC.

Company H1B Sponsorship

Federal Express Corporation has a track record of offering H1B sponsorships, with 483 in 2026, 1101 in 2025, 208 in 2024, 15 in 2023, 27 in 2022, 21 in 2021, 25 in 2020. Please note that this does not guarantee sponsorship for this specific role.