Note: The job is a remote job and is open to candidates in USA. Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. They are currently hiring a Senior Product Manager to help grow the company and ensure their mission is achieved, focusing on managing customer digital experience products and collaborating with various stakeholders.
Responsibilities
- Demonstrated ability to solve difficult problems by bringing innovative solutions
- Use sound judgement to assess risks & opportunities, then provide well-structured, data-informed, and written narratives
- Proven ability to engage with engineers, designers, peers, and company leaders in a constructive and collaborative relationship
- Develop and maintain a product roadmap by meeting with internal stakeholders and customers to continuously improve the post-approval customer experience
- Lead cross functional initiatives to identify business problems, mitigate risk, and validate proposed solutions through customer and market research
- Define use cases, features, requirements, and acceptance criteria that articulate desired product functionality
- Establish in partnership with dependent teams an iterative release schedule that delivers value and features to customers, on time and as promised
- Test, measure, and iterate on existing product experiences — identifying friction points and driving incremental improvements grounded in data
- Manage stakeholder expectations and communicate timelines, blockers, successes, and failures in a clear manner
- Analyze performance of product features
- Establish buy-in at all levels of the organization and maintain strong communication channels with various functional areas
Skills
- 5 to 7 years of experience in software Product Management
- Experience owning and managing post-approval or account management products in a consumer-facing digital environment
- Ability to design and iterate on self-service experiences that reduce customer effort and increase autonomy across web and mobile
- Experience configuring or optimizing AI chatbot workflows to support self-service customer resolution
- Familiarity with financial services or fintech products — comfortable navigating payment flows, lease or loan lifecycle management, and the regulatory context that comes with them
- Ability to move from high-level strategy to detailed execution
- Exceptional communication skills: listening, speaking, collaborating, and proven ability to write/present effectively to a variety of audiences
- High-integrity and ambition to relentlessly pursue the best possible product and service
- Demonstrated ability to self-motivate, self-direct, and be flexible within a fast-paced environment
- Passion and desire for innovating exciting new products
- Bachelor's degree or equivalent work experience
- Payment or billing product experience
- Experience with customer notification systems — push, email, or SMS triggers tied to account or payment events
- Experience in lease-to-own, BNPL, or other consumer lending / FinTech products
- Mobile & web-based product experience
- Risk product experience
Benefits
- Eligible for STI
- Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave
- Company Matched 401k
- Paid Time Off + Paid Holidays + Paid Volunteer Hours
- Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante)
- Employee Stock Purchase Program
- Tuition Reimbursement
- Charitable Gift Matching
- Job required equipment and services
Company Overview
Company H1B Sponsorship