Note: The job is a remote job and is open to candidates in USA. Daxko provides health, fitness, and wellness software solutions across nonprofit, club, and boutique markets. The Senior Product Manager, Common Services will own the strategy, roadmap, lifecycle, and commercialization of shared platform capabilities, including APIs, API Gateway, and common services. The role partners with engineering and product teams to drive adoption, reliability, platform leverage, and revenue opportunities, including support for AI-enabled experiences.
Responsibilities
- Define and drive the API Gateway and Common Services roadmap, balancing near-term product team needs with long-term platform architecture
- Define and execute a commercialization strategy for customer and partner API access, including packaging, pricing, and go-to-market approach for API and Common Services offerings
- Partner with engineering to design and deliver scalable, reliable, well-documented APIs and shared services
- Serve as the internal expert on platform capabilities, advising product managers across markets on what to build once versus what to build per-product
- Establish and track platform health metrics (API adoption, reliability, latency, integration time, revenue) and use them to prioritize investment
- Gather and prioritize requirements from internal product teams, customers, and partners, translating diverse needs into a coherent shared roadmap
- Drive documentation, developer tooling, and onboarding standards that reduce integration friction for internal teams, customers, and partners building on top of Common Services
- Evaluate build-vs-reuse tradeoffs for new platform capabilities, working with engineering on technical approach and feasibility
- Identify legacy technologies and services that no longer earn their keep, and retire them responsibly, partnering with product, marketing, and sales on a clean, well-communicated transition for affected customers and partners
- Drive adoption of shared services across product teams, customers, and partners, reducing duplicate infrastructure and creating new revenue opportunities
Skills
- * Bachelor's degree in Computer Science, Engineering, Business Administration, or related field, or equivalent experience
- * 6+ years of experience in B2B software Product Management, with meaningful time spent on platform, API, or infrastructure products
- * Demonstrated experience working directly with engineering teams on API design, gateway architecture, platform services, or API monetization/pricing models
- * Strong verbal and written communication and presentation skills, with the ability to effectively communicate at all levels of the organization
- * Ability to travel up to 25%
- * Experience in multi-product or multi-brand SaaS portfolios
- * Background building customer- or partner-facing API programs, developer platforms, or API monetization/pricing models
- * Pragmatic Marketing certified or related product management certification
Benefits
- Flexible paid time off (for full-time team members)
- Affordable health, dental, and vision insurance options (for full-time team members)
- Monthly fitness reimbursement (for full-time team members)
- 401(k) matching (for full-time team members)
- New-Parent Paid Leave (for full-time team members)
- Casual work environments (for full-time team members)
- Flexible work - remote & hybrid (for full-time team members)
Company Overview
Company H1B Sponsorship