Note: The job is a remote job and is open to candidates in USA. Dice is seeking a Senior Product Manager to lead associate-facing loyalty experiences and support tools. The role will define user experiences, translate business strategy into product requirements, coordinate API and data integrations, and drive roadmap execution and cross-functional rollout in an Agile environment.
Responsibilities
- Lead product delivery for associate-facing loyalty experiences
- Drive enhancements to the Pro Extra Management Portal (PXMP) and other associate support tools
- Partner with UX teams to define and prioritize new user experiences and visual components
- Coordinate with engineering, data, and vendor teams to integrate new APIs and data sources
- Translate business strategy into actionable product requirements
- Identify gaps, risks, and dependencies and drive rapid resolution
- Support roadmap execution while maintaining delivery velocity in a fast-paced environment
- Collaborate with cross-functional teams to ensure successful rollout of loyalty program enhancements
- Make informed product decisions in situations with ambiguity and incomplete information
Skills
- 7+ years of Product Management experience
- Experience supporting customer-facing or associate-facing digital experiences
- Strong understanding of customer journeys and user-centric product design
- Experience partnering closely with UX/UI teams
- Experience working with APIs, integrations, and backend teams
- Proven ability to operate in large-scale Agile environments
- Strong stakeholder management and communication skills
- Experience thriving in fast-moving, highly ambiguous environments
- Comfortable making decisions with incomplete information
- Able to rapidly onboard and contribute
- Strong collaborator who can influence across teams
- Flexible and adaptable as priorities evolve
- Retail industry experience
- Experience with customer experience or associate experience transformations
- Consulting background
- Experience supporting loyalty, rewards, CRM, or customer engagement platforms
- Previous experience working within large enterprise ecosystems
- Experience supporting and managing a 3rd party system transformation(ideally legacy to 3rd party)
Benefits
- Medical, dental, and vision insurance for eligible employees
- HSA for eligible employees
- FSA for eligible employees
- 401(k) for eligible employees
- Life, disability, and ADD insurance for eligible employees
- Salaried personnel receive paid time off
- Hourly employees on a Service Contract Act project are eligible for paid sick leave
Company Overview
Company H1B Sponsorship