Note: The job is a remote job and is open to candidates in USA. ComPsych provides mental health, absence management, and employee assistance services. The Senior Product Manager will own product strategy, roadmap, discovery, requirements, prioritization, delivery, and validation while using AI throughout the product lifecycle. The role partners with Engineering, Design, Operations, Customer Success, and customer-facing teams to modernize services into digital products and ensure responsible AI use.
Responsibilities
- AI changes what your time goes toward. You're still accountable for the full product lifecycle — discovery, requirements, prioritization, delivery, validation — but your hands-on role in each shifts
- Own product strategy and roadmap as your core contribution. You set direction for your business unit — priorities, tradeoffs, and the roadmap — and align leadership and cross-functional teams around it
- Direct AI-accelerated discovery, not manual synthesis. Use AI to turn customer interviews, support tickets, competitor material, and market research into insights — then apply judgment to what's actually true and what matters
- Draft requirements with AI, then own the judgment calls. PRDs, user stories, and acceptance criteria start with AI — you validate scope, edge cases, dependencies, and prioritization before the team builds against them
- Prototype before you commit engineering effort. Use AI tools to generate interactive mockups and working demos, and test ideas with stakeholders and users while they're still cheap to change
- Turn AI-surfaced data into decisions, not just dashboards. Direct AI to analyze usage and product data and generate hypotheses; you decide what's worth an experiment and own the success metrics
- Engage directly with customers and internal customer-facing teams. Bring product thought leadership and vision to sales, customer success, and BD conversations, and equip customer-facing teams with the product knowledge and direction they need
- Raise the bar for how Product works with AI. Collaborate with other PMs on building and refining the prompts, templates, and guardrails, and holding the team accountable for accuracy, bias, and privacy — especially with sensitive behavioral health and absence data
- Other duties as assigned
Skills
- 5+ years owning products end to end — strategy, roadmap, and execution — not just a slice of someone else's
- Deep technical acumen and a real partnership with Engineering, with enough command of system constraints and tradeoffs to make good calls without being told the answer
- A backlog discipline you can defend: writing detailed stories, prioritizing under pressure, and unblocking a cross-functional team without becoming its bottleneck
- An analytical, data-driven approach to problem-solving, with experience working in an Agile environment and driving initiatives through influence rather than authority
- AI is already part of how you work, not something you're curious about. You use assistants like Claude and ChatGPT daily for research synthesis, PRD and story drafting, prototyping, or data analysis — and can point to outputs you caught before they shipped
- Sound judgment about when to trust AI and when not to, including real awareness of hallucination risk, bias, and data-privacy considerations — especially with regulated or sensitive data
- A track record of helping teams adopt new tools and ways of working. You don't just use AI well yourself — you raise the floor for everyone around you
- Bonus: experience in behavioral health, absence management, or another regulated, data-sensitive industry
Benefits
- Full benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more
- Remote work
Company Overview
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