Note: The job is a remote job and is open to candidates in USA. The client is a well-established global organization providing behavioral health, well-being, and workforce support services to large enterprise customers. The Senior Product Manager will own the full product lifecycle, set strategy and roadmaps, lead AI-accelerated discovery and development, and collaborate with customers and cross-functional teams while ensuring accuracy, bias mitigation, and privacy for sensitive data.
Responsibilities
- Own the full product lifecycle — discovery, requirements, prioritization, delivery, and validation — with AI reshaping how time is spent within each stage
- Set product strategy and roadmap for a business unit, including priorities and tradeoffs, and align leadership and cross-functional teams around it
- Direct AI-accelerated discovery rather than manual synthesis — turning customer interviews, support tickets, competitor material, and market research into insights, then applying judgment to what's actually true and what matters
- Draft requirements (PRDs, user stories, acceptance criteria) with AI assistance, then own the judgment calls on scope, edge cases, dependencies, and prioritization before the team builds
- Use AI tools to generate interactive mockups and working demos to test ideas with stakeholders and users before committing engineering effort
- Direct AI to analyze usage and product data and generate hypotheses; decide what's worth an experiment and own the success metrics
- Engage directly with customers and internal customer-facing teams, bringing product thought leadership to sales, customer success, and business development conversations
- Collaborate with other Product Managers on prompts, templates, and guardrails for AI use, and help hold the team accountable for accuracy, bias, and privacy — particularly with sensitive, regulated data
Skills
- 5+ years of experience owning products end to end — strategy, roadmap, and execution — not just a slice of someone else's
- Deep technical acumen and a genuine partnership with Engineering, with enough command of system constraints and tradeoffs to make sound calls independently
- Strong backlog discipline: writing detailed stories, prioritizing under pressure, and unblocking a cross-functional team without becoming its bottleneck
- Analytical, data-driven approach to problem-solving, with experience working in an Agile environment and driving initiatives through influence rather than authority
- Daily, hands-on use of AI assistants (e.g., Claude, ChatGPT) for research synthesis, PRD/story drafting, prototyping, or data analysis, with concrete examples of catching AI errors before they shipped
- Sound judgment about when to trust AI output and when not to, including real awareness of hallucination risk, bias, and data-privacy considerations — especially with regulated or sensitive data
- Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship
- Experience in healthcare, behavioral health, insurance, or another regulated, data-sensitive industry
- A track record of helping teams adopt new tools and ways of working, raising the floor for AI fluency across a broader team
Benefits
- Medical, dental, and vision coverage
- 401(k) with company match
- Paid Time Off (PTO)
- Robust Employee Assistance Program (EAP)
- Wellness program
- Fully remote position (United States)
Company Overview