Note: The job is a remote job and is open to candidates in USA. Chronicle is building an audience platform for global franchises that powers creator discovery, audience intelligence, and automated acquisition workflows. The Senior Product Manager will own the product roadmap, user research practice, and delivery process with engineering, while establishing product processes, prioritizing work, and improving product experience and workflows.
Responsibilities
- You will own, maintain, and communicate the product roadmap, translating company strategy — enterprise expansion, partner commitments, and new verticals from animation to games to video podcasts — into a sequenced, resourced plan with explicit trade-offs
- You will build and run our user research practice, holding regular structured conversations with creators, studio partners, and brand teams, and sitting in on onboarding, campaign reviews, and partner check-ins to understand where value lands and where users get stuck
- You will turn platform outcomes — audience discovery results, content testing performance, campaign and retention data — into product insight, and synthesize research into clear artifacts that shape both roadmap and positioning
- You will establish durable product processes: intake and triage for requests, discovery and validation before build, specs and PRDs at the right level of detail, and launch discipline including release notes and internal enablement
- You will run the prioritization cadence with engineering: breaking the roadmap into well-scoped, sequenced work, keeping the backlog honest, unblocking decisions fast, and acting as the single front door for requests so engineering time is protected
- You will manage implementation day to day with the engineering team — planning, refinement, and review rhythms — with acceptance criteria that respect the difference between deterministic platform features and probabilistic model behavior
- You will partner closely with the AI Product Manager, sales, and ops to keep model capability, product surface, and go-to-market moving as one roadmap, and you will own the calls when client escalations, partner commitments, and technical debt compete
- You will define and track product metrics — activation, campaign performance, channel retention on the platform, and workflow adoption — and use them to defend or change prioritization decisions
Skills
- Strong product management experience shipping B2B or platform products, with demonstrated judgment in prioritization and scoping, ideally including time at an early-stage company where you built process rather than inheriting it
- A demonstrated user research habit: you talk to users regularly, and you can show how research changed what got built
- Experience shipping data-heavy or ML-adjacent products — you don't need to train models, but you must be comfortable specifying systems with probabilistic outputs, evaluation metrics, and accuracy considerations
- Experience running delivery with engineering teams: writing clear requirements, managing backlogs, and holding a planning cadence that engineers actually find useful
- Excellent written communication — your specs, roadmaps, and release notes will be read by engineers, executives, and enterprise partners
- Ability to work independently, take ownership, and communicate clearly with technical and non-technical stakeholders
- Experience with campaign, ad-platform, or creator-economy products (targeting, measurement, channel growth, YouTube operations)
- Experience productizing services-led or operator-led workflows into self-serve software
- Experience working alongside applied AI or ML teams, including agentic products, and shaping how model capability becomes user-facing product
- Familiarity with media, entertainment, or studio content pipelines and the partner dynamics that come with them
Company Overview