Note: The job is a remote job and is open to candidates in USA. Typeform is a refreshingly different form builder that helps over 150,000 businesses collect data through engaging forms and surveys. They are seeking a Senior Product Manager to own a meaningful product area, working closely with various teams to transform customer problems and business opportunities into desirable products.
Responsibilities
- Own the strategy and roadmap for a key area of the Typeform product
- Build a strong understanding of our customers, their workflows, and the problems they are trying to solve
- Identify opportunities through customer conversations, behavioural data, research, market insight, and product intuition
- Turn broad problems into clear product bets, hypotheses, and measurable outcomes
- Partner closely with Design and Engineering from discovery through delivery
- Work with Data and Research to understand customer behaviour and evaluate whether what we build is working
- Make thoughtful prioritisation decisions across customer needs, business goals, technical investment, and product quality
- Define success measures and use them to guide product decisions before and after launch
- Run experiments where appropriate and use the results to shape future product direction
- Work with Marketing, Sales, Customer Success, and other teams to ensure we understand the wider customer and commercial context
- Communicate product direction clearly and build alignment across teams and leadership
- Help teams move from ideas to shipped experiences without losing sight of the original customer problem
- Look beyond individual features and think about how your product area contributes to the wider Typeform platform
- Explore how AI can improve the customer experience, change existing workflows, and create new ways for customers to get value from Typeform
Skills
- You have significant experience building and scaling digital products, ideally within SaaS, product led growth, collaboration software, productivity tools, or another strong product environment
- Comfortable taking on messy, ambiguous product problems and bringing structure and direction to them
- A strong focus on customer problems and outcomes, rather than jumping straight to features
- Strong product judgement, with the ability to use customer insight, data, and context to make good decisions
- Close collaboration with Engineering and Design, with product development treated as a shared discipline
- Able to set a clear product direction while staying practical about what the team should focus on next
- Confident making trade offs, making decisions, and explaining the thinking behind them
- Good judgement around when to experiment, when to research, and when there is enough evidence to move forward
- Clear communication, with the ability to adapt complex ideas for different audiences
- Commercial awareness and an understanding of how product decisions can influence activation, engagement, retention, expansion, and revenue
- Curiosity about AI and how it is changing the way products are built and how customers interact with software
- A real care for product quality and the details that shape a strong customer experience
- Product led growth, onboarding, activation, or retention
- Creation tools, editors, builders, or content creation experiences
- Platform products, APIs, integrations, or developer ecosystems
- Analytics, insights, research, or data products
- Pricing, packaging, payments, or monetisation
- AI powered products, agents, automation, or intelligent workflows
- B2B SaaS products used across multiple teams and use cases
Company Overview
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