Note: The job is a remote job and is open to candidates in USA. DISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies e-discovery, legal document review, and case management for enterprises, law firms, legal services providers, and governments. The Senior Product Manager will own product-led growth and the end-to-end customer experience, driving the roadmap for in-app value benchmarks, self-service upgrades, product experience improvements, data-informed growth opportunities, and automated entitlements and provisioning.
Responsibilities
- Own the PLG & Expansion Roadmap: Drive the roadmap for in-app value benchmarks, self-serve upgrade triggers, and other product experiences that generate expansion revenue
- Elevate DISCO's Product Experience & Brand: Build on our existing design system to turn UI consistency into a genuine competitive advantage — a polished, intuitive, and cohesive experience across DISCO Platform that strengthens DISCO's brand and earns customer trust at every touchpoint
- Partner on Design Quality: Work with design leadership to guide UI/UX craft and consistency across all customer journeys
- Champion the Customer's Voice: Engage directly with customers through interviews, feedback, and usability sessions, and translate what you hear into prioritized, well-scoped product solutions alongside your quantitative data
- Mine Data for Growth Opportunities: Use usage and funnel data to identify, validate, and prioritize the highest-impact growth opportunities
- Build the Business Case: Translate technical efficiency into business-value narratives (ROI/TCO) for procurement and executive stakeholders
- Extend Growth Into Fulfillment: As a supporting piece of the growth motion, connect expansion triggers to entitlements and provisioning so upgrades translate into working access automatically
- Modernize Delivery Practices: Bring rapid prototyping, AI-assisted design/dev workflows, and iterative validation into the team's delivery cadence to shorten the path from idea to validated learning
Skills
- 5+ years of product management experience, with a track record of driving measurable adoption, activation, or expansion outcomes in a PLG or self-serve motion
- A sharp eye for UX quality and design detail, with the strategic vision to elevate a UI from merely functional to a genuine brand asset — while keeping the team focused on outcomes over minor feature tweaks
- Speaks fluently and credibly to the customer experience, with a demonstrated history of translating customer pain points — gathered firsthand through interviews, feedback, and direct engagement — into well-scoped, well-executed product solutions
- Comfort designing experiments (A/B tests, funnel analysis, cohort analysis) and using product analytics to make evidence-based prioritization calls
- Hands-on with AI-powered tools (e.g., Claude, Gemini, Figma Make) for research, ideation, and delivery, plus practiced use of low- and no-code prototyping tools to validate concepts before committing engineering resources
- Able to translate technical efficiency and product investment into ROI/TCO narratives for procurement and executives, and to unite cross functional stakeholders around a shared plan
- Comfortable navigating ambiguity across a distributed, multi-region team, managing features that need to scale reliably, and breaking large problems into milestones that deliver incremental value
- A track record of mentoring other PMs or cross-functional partners, leading by example, and fostering a collaborative, learning-focused environment
- Deeply understand user needs and pain points through research to guide product decisions
- Create and communicate clear direction aligned with business goals and measurable outcomes
- Drive high-quality and timely delivery of the most important new products and experiences
- Take full responsibility for achieving results and measurable impact from definition through iteration
- Candidates must be legally authorized to work in the United States without sponsorship now or in the future
- Prior experience with e-discovery, legal hold software, or other enterprise B2B SaaS platforms
- Familiarity with how purchase or upgrade decisions connect to fulfillment (entitlements, provisioning, licensing) in a B2B SaaS product
- Hands-on use of product analytics or growth platforms (e.g., Pendo, Fullstory, or similar)
- A past life in design, front-end development, or data science that deepens your ability to prototype and partner hands-on with Engineering and Design
Benefits
- Open, inclusive, and fun environment
- Medical, dental and vision insurance
- 401(k)
- Competitive salary plus RSUs
- Flexible PTO
- Growth opportunities throughout the company
Company Overview