Note: The job is a remote job and is open to candidates in USA. Aetonix is a digital health company building a chronic care management platform with mobile tools for Medicare patients and desktop tools for care teams. The Senior Product Designer will own product surfaces end-to-end across these applications, lead user research, contribute to shared web and mobile design systems, and help guide product decisions through clear communication and user-centered design.
Responsibilities
- Deliver high-quality, well-reasoned design from problem framing through shipped product
- Give structured critique that builds design taste and judgment in others
- Contribute to our evolving design system across web and mobile surfaces
- Lead qualitative and quantitative research with care teams and Medicare patients
- Recognize when data or research is missing and go get it — designing the study, recruiting, and synthesizing findings
- Translate complex clinical workflows into clear, intuitive software interactions
- Participate in product decisions as a full voice, grounded in user insight
- Push back when a problem needs more framing before solutions are explored
- Frame recommendations in the language of outcomes and impact
- Confidently present design work to cross‑functional peers, innovation partners, and executives when needed
- Use story maps, journey maps, and similar tools so product, design, and engineering align on risks and priorities
- Bring patient and clinician voices into trade‑off discussions so core perspectives shape final decisions
Skills
- 5–7+ years of experience in product design, with a portfolio showing end-to-end ownership from research through shipped product
- Strong research skills: able to run a usability study, synthesize findings quickly, and share what you learn with others
- Hands‑on with AI/ML‑powered product design. You have experimented with AI or ML features, and can explain what “good” looks like
- Experience contributing to and working within a shared design system (web + mobile), in partnership with other designers and engineers
- Solid accessibility practice baked into your work (keyboard and screen-reader flows, clear focus states, robust interaction patterns)
- Familiarity with product analytics tools (e.g., Amplitude) to uncover usage patterns and inform design decisions
- Active use of AI design and research tooling (e.g., Claude, Figma Make or equivalents) to accelerate prototyping, synthesis, and research; teaches others to do the same
- Ability to craft compelling design stories that win buy-in from engineers and cross-functional stakeholders
- Comfort giving and receiving structured feedback, with genuine interest in helping other designers grow, even without a formal mentorship mandate
- Fully remote: open to candidates in Canada or the United States
- Occasional in-person team meetings in Ottawa, London (Ontario) and Toronto, Canada areas (travel required on a quarterly basis at minimum)
- Background in healthcare, clinical, or regulated software. You understand what HIPAA and clinical workflows mean for design decisions
- Behavioral science experience; designing for habit formation, engagement, or behavior change
- Familiarity with CCM, RPM, or chronic disease management platforms
- AI/ML product design experience in a healthcare or clinical context: conversational interfaces, clinical decision support, or data-heavy dashboards
- WCAG 2.1 AA accessibility expertise in a regulated health context
- EST/CST overlap preferred for core collaboration hours
Benefits
- Fully remote work for candidates in Canada or the United States
- Comprehensive benefits package including health insurance, RSP matching, and professional development opportunities
- Health insurance including medical, dental, vision and life
- Professional development opportunities
Company Overview