Note: The job is a remote job and is open to candidates in USA. The client is a leading healthcare technology company whose integration platform connects providers with health plans nationwide. The Senior Platform Engineer will manage health plan API integrations while supporting and evolving enterprise-scale API Gateway platforms, including authentication, deployments, infrastructure operations, troubleshooting, and reliability practices.
Responsibilities
- Set up and maintain integrations with health plan partners
- Configure and troubleshoot OAuth authentication, PKI/certificates, and secure API connectivity
- Work directly with external partners to resolve connectivity issues, including live troubleshooting calls
- Manage and support enterprise-scale API Gateway platforms
- Support platform upgrades, patching, and deployments
- Troubleshoot infrastructure and connectivity issues
- Contribute to reliability practices (SLOs, SLIs, error budgets) and post-incident reviews
- Write clear technical documentation, including architecture diagrams and operational runbooks
- Operate within AWS environments, primarily EC2, Load Balancing, and Secrets Manager
- Use Terraform for infrastructure-as-code and repeatable deployments
- Kubernetes/EKS exposure is a plus; the team anticipates moving in this direction, though it's not a primary tool today
- On-call rotation approximately 1 week in 3; the on-call engineer typically owns deployment windows, operational incidents, and priority support tickets
- Two release windows per week, generally overnight (roughly midnight-8:00 AM), including occasional Sunday deployments
- Fully domestic team, no offshore handoff or follow-the-sun coverage
- Current focus areas: integration tickets, new partner onboarding, and connection setup/troubleshooting
Skills
- 4-6 years of experience in IT systems delivery, operations, or support, ideally in healthcare or other high-transaction environments
- Hands-on experience managing or supporting an API Gateway platform at scale
- Strong understanding of OAuth, PKI, certificates, and secure API integration standards
- Working knowledge of AWS (EC2, Load Balancing) and Terraform
- Excellent communication skills, with proven ability to lead technical troubleshooting calls and work directly with external partners
- A hands-on orientation: this role is built for someone who actively does the work, not one that's primarily managerial or theoretical
- Experience with Tyk API Gateway (other enterprise gateways such as Kong, Apigee, MuleSoft, or IBM DataPower will also be considered)
- Go development experience
- Kubernetes/EKS knowledge
- Background integrating with health plan or payer systems
- JavaScript
- SaaS experience supporting large-scale, mission-critical systems
- Experience mentoring junior engineers
Benefits
- 100% Remote
- Fully domestic team, no offshore handoff or follow-the-sun coverage
Company Overview