Note: The job is a remote job and is open to candidates in USA. Nearmap is a property intelligence company using aerial imagery, AI-driven analytics, and geospatial tools. The Senior People Operations Partner will build and scale global People Operations, improve employee experiences and processes, and lead HR technology, automation, and cross-functional initiatives.
Responsibilities
- Own onboarding, employee changes, promotions, transfers, leaves and offboarding processes
- Partner with HR Business Partners, Payroll, Talent Acquisition, Finance, IT and Legal to resolve escalations and deliver accurate, timely service
- Maintain consistent global processes while accommodating local requirements across the US, Australia, Canada and Poland
- Serve as a functional expert in UKG Ready, including workflows, reporting, configuration support, data quality and adoption
- Identify opportunities to eliminate manual touchpoints, streamline approvals and expand employee and manager self-service
- Use AI tools to automate manual, repetitive People Operations work such as case triage, document and data processing, employee inquiries and reporting, improving speed, accuracy and the internal customer experience
- Evaluate, pilot and roll out AI-enabled workflows and assistants, with appropriate data privacy, security and human-review controls, and measure their impact on efficiency and employee experience
- Translate business needs into scalable system solutions; support testing, implementation, documentation and change management
- Design and document standard operating procedures, ownership models, service standards and knowledge resources
- Analyze recurring issues, identify root causes and implement sustainable process improvements
- Simplify complex People processes into clear guidance and intuitive employee experiences
- Conduct audits and reconciliations; maintain accurate employee records and appropriate confidentiality controls
- Support internal and external audits, compliance reviews and reporting
- Track operational metrics such as completion time, data accuracy, self-service adoption and employee experience
- Lead cross-functional People Operations projects from discovery to launch, including milestones, risks and stakeholder alignment
- Influence partners through clear communication and practical recommendations
- Act as a subject matter expert and mentor to colleagues without direct people-management accountability
Benefits
- 4 extra "YOU" days off each year—take a break, no questions asked!
- Company-sponsored volunteering days to give back.
- Generous parental leave policies for growing families.
- Work from Overseas Policy - explore the world in the approved list of cities while you work!
- Discounted Private Health Insurance plans.
- A Nearmap subscription (naturally!).
- Remote work
Company Overview