Note: The job is a remote job and is open to candidates in USA. Credo AI is hiring a Product Manager, AI Solutions to turn frontier AI research into customer-facing governance products. The role owns the AI solutions roadmap and product metrics, taking prototypes through launch while partnering with researchers, engineers, customers, and go-to-market teams.
Responsibilities
- Own the roadmap for our AI solutions, with clear monthly and quarterly outcomes
- Own product metrics for AI solutions, including assistant activation, completion rate, recommendation acceptance, time saved, AI quality/eval pass rates and feature retention
- Take prototypes through defined stages to platform capability: validated, beta, generally available
- Ship AI-powered governance intake: a user describes an AI use case, and the platform fills in the assessment, asks follow-up questions and assigns a risk tier
- Turn our knowledge graph into recommendations customers act on: which controls apply, which regulations matter, and what to do next
- Define how we measure AI quality: evals, acceptance thresholds, and when a feature is good enough to ship
- Partner with Sales, Marketing and Customer Success on packaging, pricing, positioning and launch
- Talk to customers every month and bring their language back into the roadmap
- You prompt, test and break our AI features yourself before customers do
- You write eval criteria and review sample outputs, not just the PRD
- You build quick prototypes with AI coding tools to test an idea before engineering time is spent
Skills
- 4+ years of product management experience, including shipping at least one LLM-powered feature to production
- Practical understanding of how LLM products work: prompting, retrieval, agents, evals and their failure modes
- Experience turning research or prototypes into products customers pay for
- Clear, concise writing. You can explain a model's limits to an executive and to an engineer
- Comfort owning outcomes with a small team in a startup environment
- Background in AI governance, risk, compliance or policy (EU AI Act, NIST AI RMF, ISO 42001)
- Experience with knowledge graphs, regulatory content or enterprise search
- Experience with vendor or third-party risk management
- Experience at a Series A–C company navigating ambiguity and resource constraints
- Preferred location: San Francisco, CA
Benefits
- Equity
- Health, dental, and vision coverage
- An ergonomic benefit to cover the costs of equipment to help staff stay healthy while working, both in the office and at home
- Coverage of the cost of co-working spaces like WeWork and in-person meetups
- Unlimited time off
- Up to 12 weeks of paid parental leave
- 401(k) plan for employees (US only)
- Remote role on a fully distributed team
- Company-wide offsites multiple times a year
Company Overview