Note: The job is a remote job and is open to candidates in USA. St. Jude Children's Research Hospital is a pediatric research and treatment institution seeking a Senior Network Engineer to modernize enterprise network operations. The role leads automation and self-healing initiatives using Ansible, AI/ML tools, scripting, and integrations while partnering with architecture and security teams to ensure reliable and compliant deployments.
Responsibilities
- Design and build automation workflows using Ansible/AAP to standardize configuration, deployment, and remediation
- Identify manual, repetitive network operations tasks and engineer them out through scripting and orchestration
- Evaluate and pilot AI-driven tools for anomaly detection, predictive maintenance, and intelligent alerting
- Build integrations across monitoring platforms, and network infrastructure to close the loop between detection and action
- Contribute to a broader AI fluency initiative on the team, helping less automation-focused engineers build these skills
- Partner with architecture and security teams to ensure automation is safe, auditable, and aligned with change control policy
- Own high-visibility automation projects end to end, from proof of concept to production rollout
- Stay current on emerging network AI/ML tooling and bring forward recommendations
- Perform other duties as assigned to meet the goals and objectives of the department and institution
- Maintains regular and predictable attendance
Skills
- Bachelor's degree in Computer Science, Engineering, Business or related field of study required
- Minimum experience: Four (4) years of IT experience with experience in infrastructure operations and engineering environments
- Experience in infrastructure design, systems analysis, and security management
- Some experience working with commercial models around infrastructure capacity procurement
- Experience in customer service and vendor management
- Some experience in business stakeholder engagement and management
- Master's degree preferred
- Demonstrated ownership of network automation initiatives, from identifying a manual process to designing, building, and deploying the automated solution in production preferred
- Track record of taking automation projects beyond scripting, with real accountability for outcomes and reliability preferred
- Strong Python skills, plus experience with Ansible or similar orchestration tools preferred
- Practical experience applying AI/ML concepts to network operations, whether through vendor tools, custom models, or LLM-based workflows preferred
- Deep understanding of Cisco routing/switching, and comfort working across Catalyst, Nexus, and NDFC environments preferred
- Experience integrating network systems with ITSM platforms like ServiceNow preferred
- Ability to translate a manual process into an automated one without cutting corners on reliability or security preferred
- Experience with Cisco Catalyst Center, ThousandEyes, or StatSeeker preferred
- Familiarity with Graph API, Power Automate, or similar low-code automation platforms preferred
- Prior experience building or fine-tuning LLM-based tools for IT operations preferred
- CCNP or equivalent certification preferred
Benefits
- This position may be eligible for remote work.
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