Note: The job is a remote job and is open to candidates in USA. Enlyte provides technology, clinical expertise, and services that support recovery after workplace injuries and auto accidents. The Senior NetSuite Administrator will lead NetSuite ERP initiatives, oversee platform administration and optimization, support finance systems and users, and coordinate projects across business and technical teams.
Responsibilities
- Serve as the go-to subject matter expert and product owner for the NetSuite platform
- Lead project coordination and delivery by managing timelines, milestones, stakeholder communication, and cross-functional team activities
- Drive the NetSuite roadmap by identifying optimization opportunities, recommending best practices, and challenging the status quo
- Manage and prioritize competing business demands while maintaining focus on strategic initiatives
- Provide deep expertise across NetSuite finance modules including: customized envormnet, fixed assets, ARM (Advanced Revenue Management), AR, AP, revenue recognition, general ledger, planning, audit, and reporting
- Work closely with functional leaders to understand business challenges and recommend optimal solutions
- Serve as the primary support resource for end-users, providing guidance, training, and troubleshooting across departments
- Manage support requests through ticket systems with clear prioritization and follow-through
- Provide ticket and triage support on as-needed basis
- Mentor and guide support team members on technical and functional challenges
- Oversee NetSuite configuration, customization, and ongoing system administration
- Manage and support customizations including: custom objects, integrations, workflow rules, approval processes, page layouts, security, validation rules, custom buttons/links, and custom fields
- Support data import processes, migrations, and bi-annual platform updates
- Customize, maintain, and optimize reports, dashboards, workbooks, and saved searches
- Coordinate testing, planning, and execution of system changes and updates
- Perform day-to-day operations, maintenance, and troubleshooting activities
- Communicate clearly and effectively with diverse audiences—tailoring technical complexity, tone, and content based on stakeholder needs
- Provide executive-level summaries for leadership and detailed technical guidance for implementation teams
- Document processes, decisions, and lessons learned to support organizational knowledge
- Act as a bridge between business users and technical resources, translating requirements and solutions
Skills
- This is a full-time remote position that can be located anywhere in the U.S
- Candidates must be willing to work 8am to 5pm PST time zone
- • Bachelor's Degree in CS or related field required, (or equivalent combination of NetSuite and ERP experience)
- • Minimum 5+ years as a NetSuite Administrator or Business Systems Analyst
- • Critical Requirement: Demonstrated experience working in large organizations (2,000+ employees) where you've successfully managed competing priorities, stakeholder expectations, and complex organizational dynamics
- • Support Experience: Proven background providing Tier 2/Tier 3 support in an organization—demonstrating ability to troubleshoot complex issues, manage escalations, and mentor others
- • Proven track record supporting NetSuite in highly customized environments with complex financial processes
- • Strong understanding of financial processes: billing, payments, AR, AP, revenue recognition, general ledger, planning, audit, and reporting
- • Strong problem-solving and analytical abilities in complex, multi-stakeholder environments
- • Hands-on knowledge of NetSuite modules and features: custom workflows, custom records, role management, integration setup, dashboards, searches/reports, SuiteAnalytics, SuiteFlow
- • Ability to learn and support customized billing, contracts, fixed assets, and customer portal implementations
- • Comfortable working with technical teams and understanding system architecture and data flows
- • Ability to work in a support managing criticality, triaging, and prioritizing incidents and tasks
- • Excellent written and verbal communication skills with ability to adapt messaging for different audiences
- • Strong organizational and time management skills—ability to juggle multiple priorities and maintain focus
- • Proactive, self-managed, and driven to seek continuous improvement and upskilling
- • Demonstrated curiosity and willingness to challenge the status quo
- • Ability to work collaboratively across departments and multiple business disciplines
- • Confident in providing support, training, and guidance to end-users at all levels
- • NetSuite Administrator Certification or relevant NetSuite certifications
- • Technical development skills (JavaScript, TypeScript, SQL) or exposure to custom development
- • Experience with AI-assisted tools or emerging technologies in ERP environments
- • Background in financial operations, accounting, or finance systems
- • Experience leading or coordinating cross-functional projects
- • Degree in Information Technology, Business, Finance, or related field
Benefits
- Full-time remote position that can be located anywhere in the U.S.
- Medical insurance
- Dental insurance
- Vision insurance
- Health Savings Accounts / Flexible Spending Accounts
- Life and AD&D Insurance
- 401(k)
- Tuition Reimbursement
- An array of resources that encourage a lifetime of healthier living
Company Overview