Note: The job is a remote job and is open to candidates in USA. Passport is seeking a highly execution-oriented Revenue Systems & Operations Analyst to support its go-to-market organization. The role owns Salesforce administration, revenue technology optimization, workflow automation, system integrations, reporting, and continuous process improvement across revenue operations.
Responsibilities
- Serve as the primary administrator for Salesforce CRM
- Design, configure, and maintain objects, fields, layouts, validation rules, flows, permission sets, reports, and dashboards
- Build and optimize automations using Salesforce Flow and other declarative tools
- Troubleshoot system issues and partner with internal stakeholders to resolve them quickly
- Manage user provisioning, security, roles, profiles, and permissions
- Ensure CRM data quality through governance, deduplication, and process improvements
- Help evaluate and implement new Salesforce features and capabilities
- Administer and optimize our broader revenue technology stack, including platforms such as:
- HubSpot
- Clay
- Gong Engage
- Similarweb
- Chili Piper
- Sweep
- LinkedIn Sales Navigator
- Coefficient
- Sales engagement, enrichment, and automation platforms
- Additional GTM technologies as our stack evolves
- Maintain system integrations and troubleshoot data flow or synchronization issues between platforms
- Partner with vendors and internal stakeholders on system implementations, enhancements, and optimization projects
- Evaluate opportunities to consolidate, replace, or improve tools within the revenue technology stack
- Help ensure our systems work together as a cohesive and scalable revenue technology ecosystem
- Partner with Marketing, Sales, BDR, Customer Success, Partnerships, and 3PL leaders to improve workflows and operational efficiency
- Translate business requirements into scalable system solutions
- Build reports and dashboards that provide actionable business insights
- Identify opportunities to automate manual processes and reduce operational friction
- Support territory management, lead routing, account assignment, and pipeline processes
- Document business processes and system configurations
- Recommend improvements to our revenue technology ecosystem
- Stay current on Salesforce capabilities and RevTech best practices
- Assist with larger CRM enhancement projects, integrations, and future platform initiatives
- Contribute to long-term system architecture and scalability
Skills
- • Bachelor's degree in Business, Economics,Finance, Information Systems, Computer Science, Engineering, or a related field (or equivalent experience)
- • 2–3 years of experience in Salesforce Administration, Revenue Operations, Sales Operations, or a related systems role
- • Hands on experience configuring Salesforce using declarative tools including Flows, validation rules, page layouts, and automation
- • Familiarity with Apex, SOQL, APIs, and/or JavaScript is a strong plus
- • Experience working with revenue technology platforms such as HubSpot, Clay, Chili Piper, Outreach, ZoomInfo, Gong, Similarweb, or related tools
- • Strong analytical and problem-solving skills
- • Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders
- • Highly organized with exceptional attention to detail
- • Comfortable managing multiple projects and competing priorities in a fast-paced startup environment
- • Passion for process improvement and building scalable systems
- • Salesforce Advanced Administrator or Platform App Builder Certification
- • Experience with Salesforce integrations and APIs
- • Experience replacing manual processes with automation
- • Commission execution experience
- • Experience supporting B2B SaaS or ecommerce organizations
- • Experience with AI workflow tools, automation platforms, or low-code/no-code solutions
- • Familiarity with RevOps best practices and GTM process design
- • Salesforce Administrator Certification preferred
Company Overview
Company H1B Sponsorship