Note: The job is a remote job and is open to candidates in USA. Skydio is a leading U.S. drone company specializing in autonomous flight through artificial intelligence, hardware, and software. The Senior Manager, Solutions Engineering will lead a technical team supporting complex public-sector drone programs, drive technical wins, oversee site assessments and proofs of concept, guide integrations and airspace strategy, and represent customer needs internally.
Responsibilities
- Hire, onboard, coach, and retain your team, with clear ownership and coverage across the territories in your segment, and develop people beyond the seat they are in
- Set the bar for technical quality — demos, trial plans, site assessments, and customer-facing documentation that hold up in front of a chief, a sheriff, or a city council
- Own capacity across your segment. Decide where Solutions Engineering time goes, say no when it needs to be said, and make the tradeoffs visible to leadership
- Own the technical win across the East majors portfolio, including citywide programs that run multiple docks and span several agencies inside a single customer
- Serve as the senior technical escalation point on critical pursuits, deployments, and customer issues. Jump in and work the problem yourself, and be in the field when it matters
- Partner with Sales leadership on pipeline, forecast, and account planning, and on the land-and-expand motion that turns a first dock into a citywide program
- Own site assessment quality as a performance measure. Solutions Engineers are the DRI for verifying a dock location before deployment, and the quality of the resulting installation reflects on the team
- Hold the bar on proofs of concept: structured deployments tied to an active opportunity with measurable operational value, not casual evaluations
- Guide integration and airspace strategy — CAD and dispatch, video and evidence management, streaming platforms, BVLOS approvals, waivers, COAs, and docked operations
- Maintain command of the public sector procurement path, including cooperative contracts, grant funded programs, and public sector buying cycles
- Be the aggregated voice of the customer to Product and Engineering. Turn field observations into prioritized, defensible requirements rather than a list of one-off asks
- Build the enablement content, reference architectures, and reusable technical assets that let the team scale, and maintain first-hand product knowledge through frequent hands-on use
Skills
- 5+ years of relevant technical experience, including time in a customer-facing technical role (solutions engineering, field engineering, or applications engineering)
- 1+ years leading a technical team, formally or as a technical lead with hiring and mentorship responsibility. First-time managers with a demonstrated record of leading and developing people will be considered
- Strong understanding of drone technology, Public Safety sUAS operations, and regulatory compliance, including Drone as First Responder concepts of operation and dock based remote operations
- Working knowledge of Public Safety technologies, including CAD, VMS, and related software platforms, and the ability to lead integration discussions
- A track record of hiring, onboarding, and developing technical people, and of keeping them
- Comfort operating inside a Sales organization, including owning a quota, deal strategy, and the judgment to know when to commit technical resources and when to decline
- Excellent written and verbal communication. You can brief an operator, a program manager, and a senior executive without changing the facts
- Lead by example. Willing to do whatever is needed to get a customer situation resolved
- Ability to lift up to 60 lbs unaided
- Prior public safety service as a sworn officer, firefighter, or agency UAS program lead
- Experience standing up a Drone as First Responder program from waiver through go-live, and with dock-based, remote, and BVLOS operations at scale
- Familiarity with grant funding pathways and cooperative purchasing vehicles used by state and local agencies
- Working knowledge of Salesforce, Palantir, Databricks, or equivalents
- Track record of building and scaling a technical team through a period of rapid growth
Benefits
- Equity in the form of stock options
- Comprehensive benefits packages
- Relocation assistance may also be provided for eligible roles
- Regular, full-time employees are eligible to enroll in the Company’s group health insurance plans
- Paid vacation time
- Sick leave
- Holiday pay
- 401K savings plan
- Remote work arrangement
Company Overview
Company H1B Sponsorship