Note: The job is a remote job and is open to candidates in USA. Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era, focusing on continuous identity verification and deepfake detection. As a Senior Manager in Engineering for Protect, you will lead a critical engineering area, managing a team to build scalable services for real-time fraud detection while collaborating with various teams to ensure effective outcomes.
Responsibilities
- Lead the strategy, execution, and day-to-day engineering operations for a key Protect domain, with a focus on reliability, delivery quality, and technical health
- Manage, mentor, and grow a team of engineers, building a culture of ownership, continuous improvement, and strong technical execution
- Stay close to the architecture and implementation details, moving comfortably between planning, technical design, and operational problem-solving when needed
- Partner with Product, Research, SRE, and adjacent engineering teams to prioritize work, remove bottlenecks, and deliver scalable solutions in a multi-cloud environment
- Strengthen engineering fundamentals across your area, including observability, incident response, quality practices, CI/CD, and team operating cadences
- Use data, metrics, and technical judgment to identify systemic issues, improve team effectiveness, and raise the bar on execution
Skills
- 6+ years of experience in software, platform, or cloud engineering, including direct responsibility for team leadership and delivery outcomes
- Strong hands-on experience building and operating distributed systems in AWS and/or GCP, with familiarity in Kubernetes, CI/CD, and cloud-native engineering practices
- Proven ability to lead engineers through execution, improve engineering processes, and deliver reliable systems in production
- Strong technical grounding in modern backend engineering, observability, and operational excellence
- Experience in fraud prevention, authentication, voice biometrics, trust and safety, or related security products
- Prior hands-on experience as a software, infrastructure, or platform engineer before moving into management
- Experience working in high-growth SaaS environments where speed, scale, and cross-functional execution all matter
Benefits
- RSUs (Restricted Stock Units) for all employees
- Remote-first environment - giving you flexibility and autonomy in how you structure your day.
- Regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success.
- Unlimited Paid Time Off (PTO)
- Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
- Best-in-class Health Savings Account (HSA) employer contribution
- Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind.
- Paid Parental Leave - Including birth, adoptive & foster parents
- One year of diaper delivery for your newest addition to the family!
- Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work.
- Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs.
- Annual Learning & Development stipend to support your professional growth, skill-building, certifications, and continued education.
Company Overview
Company H1B Sponsorship