Note: The job is a remote job and is open to candidates in USA. Centene Corporation is a healthcare organization focused on connecting people to the care they need. The Senior Manager, Operations will oversee operational workflows and business strategy, analyze performance data, improve processes and customer satisfaction, and ensure compliance with applicable laws and regulations.
Responsibilities
- Perform data analysis from a variety of data sources to evolve the metrics used to measure effectiveness and return on investment of all current and new product activity
- Collaborate with staff to identify internal and external customers and their expectations, initiate process changes to increase quality, decrease costs and improve staff, provider and member satisfaction
- Oversee all work flows of the departments while maintaining production and quality standards
- Ensure compliance with all related laws, regulations and executive orders
- Review and analyze reports, records and directives, and confer with staff to obtain data required for planning work function activities
- Assist in the establishment of the departmental strategies and objectives
- Explore new approaches to work processes by utilizing quality improvement techniques to eliminate waste and re-work
- Performs other duties as assigned
- Complies with all policies and standards
Skills
- Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future
- Applicants for this job have the flexibility to work remote from home and must reside in Florida
- Bachelor's degree in Management, Business Administration, related field or equivalent experience
- 6+ years of operations experience
- Experience with managed care, insurance, Medicare or Medicaid preferred
Benefits
- Health insurance
- 401K and stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- A flexible approach to work with remote, hybrid, field or office work schedules
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