Note: The job is a remote job and is open to candidates in USA. The American Cancer Society works to end cancer as we know it for everyone. The Analyst, People Operations supports core People Team functions by providing Tier 1 employee support, processing employee lifecycle events, maintaining compliance and personnel records, and contributing to process improvements.
Responsibilities
- Provides Tier 1 support by delivering timely, consistent guidance and issue resolution across People Team topics using internal knowledge bases and systems. 70%
- Processes employee lifecycle events, ensuring data accuracy and compliance. 10%
- Administer Unemployment Insurance and Worker’s Compensation claims, including initial incident responses and coordination with insurance carriers. 5%
- Handles employment verification requests, including vendor coordination, verbal/written responses, and completion of loan forgiveness forms. 5%
- Maintains personnel files in accordance with data confidentiality and retention policies. 5%
- Supports new People Team initiatives and contributes to continuous process enhancements. 5%
Skills
- Minimum Degree Required: Bachelor's Degree in Human Resources or related field
- Years of experience: 1-3 years of HR generalist/coordinator experience
- Demonstrated knowledge of HR best practices and experience delivering professional, policy-aligned guidance
- Strong verbal and written communication, analytical, and customer service skills
- Proven ability to manage workload and maintain attention to detail in fast-paced, high-pressure environments
- Skilled at building relationships and fostering collaboration with geographically dispersed teams to support a cooperative work culture
- Work is normally performed in a typical interior/office work environment
- Experience with ServiceNow and Workday preferred
Benefits
- Generous paid time off policy
- Medical benefits
- Dental benefits
- Retirement benefits
- Wellness programs
- Professional development programs to enhance staff skills
Company Overview