Note: The job is a remote job and is open to candidates in USA. Amtrak connects businesses and communities across the United States through its passenger rail services and employs professionals across diverse career fields. The Senior Manager of Digital Engineering provides strategic and operational leadership across multiple engineering teams, overseeing digital platform delivery, engineering practices, technical governance, and operational excellence. The role also develops engineering talent, partners with technology and business leaders, and supports digital transformation and modernization initiatives.
Responsibilities
- Provide leadership, vision, and direction across multiple engineering teams delivering enterprise digital capabilities
- Establish and enforce engineering best practices, ensuring team adherence to coding standards, architectural principles, security requirements, and operational quality
- Lead architectural and technical reviews to ensure technical integrity and future scalability
- Track multi-team engineering performance through KPIs such as predictability, cycle time, defect rates, and reliability metrics and identify systemic delivery challenges and implement corrective actions
- Oversee SLO/SLA adherence, incident response, root-cause analysis, and production support processes
- Lead hiring, performance management, and succession planning for engineers and engineering leads
- Serve as a key liaison between engineering, architecture, product, and business leaders
- Drive efficiency and modernization through process and tooling improvements
Skills
- Bachelor's degree in Computer Science, Engineering, or related discipline
- 9 years of engineering experience, with at least 2 years in a leadership or people-management role
- Demonstrated experience delivering complex engineering solutions across multiple teams
- Experience with modern engineering practices (e.g., DevSecOps, CI/CD, test automation)
- Experience with AI-powered software engineering practices
- Knowledge of Adobe Experience Platform, web analytics, and experimentation frameworks
- Hands on experience with implementing solutions in AWS
- Strong leadership, planning, and people management skills
- Expertise in operational excellence practices, including monitoring, SLOs, incident management, and reliability engineering
- Up to 25%
- Master's Degree in technical/business or equivalent
- 11+ years relevant work experience preferred
- Experience delivering multiple initiatives using Scaled Agile framework methodology
- Have utilized Atlassian tools such as JIRA and Confluence
Benefits
- Health, Dental, and Vision Insurance
- 401K with Employer Match
- Generous Paid Time Off
- Wellness Programs
- Railroad Retirement Benefits
- Paid Caregiving Days and Backup Care
- Health Savings Account
- Public Service Student Loan Forgiveness
- Fertility and Family Building Benefits
- No-cost Personal Health Advocate
- Student Loan Assistance
- Adoption and Surrogacy Assistance
- Medical Plan Opt-out Credit
- Tuition and Education Reimbursement
- Paid Family Leave
- Life Insurance
- Rail Pass Privileges
- Short- and Long-term Disability Insurance
- Employee Assistance Program
- No-cost Financial Advisor Sessions
- Commuter and Flexible Spending Accounts
- A short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position.
- Mobile work arrangement
Company Overview
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