[Remote] Senior Manager, Customer Program Management– Datacenter Engineering and Operations

Note: The job is a remote job and is open to candidates in USA. NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. We are looking for a Senior Customer Program Manager to join NVIDIA’s Datacenter Engineering & Operations Team, driving impactful programs and delivering measurable results across many functions of the organization.

Responsibilities

• Drive Cross-Functional Execution: Provide horizontal leadership across R&D, Project Management, and Operations teams to deliver complex programs, resolve high-priority customer concerns, and ensure global alignment on objectives
• Act as a Trusted Partner to Internal R&D Customers: Build strong relationships with internal customers to understand operational and capacity needs and translate them into clear, actionable deployment and execution plans
• Own Program Communication & Visibility: Develop and present executive-level updates, dashboards, and Quarterly Business Reviews (QBRs) to communicate program health, risks, and outcomes
• Enable Strategic Alignment & Road Mapping: Facilitate customer discussions to align priorities and ensure initiatives support long-term business objectives
• Optimize Capacity & Resource Planning: Build and manage resource models to forecast demand, prevent bottlenecks, and support large-scale infrastructure deployments
• Lead Issue Management & Resolution: Intake, prioritize, and drive closure of customer-reported concerns, ensuring accountability and timely resolution across teams

Skills

• Bachelor's in Computer Science, Engineering, or a related field, or equivalent experience
• 10+ overall years of program/project management experience in the high-tech industry with a preferred focus on datacenter infrastructure
• 4+ years leading or managing a team in the high-tech industry
• You should have a history of influencing decisions and coordinating teams in a cross-functional, multinational environment
• Excellent communication, and interpersonal skills with the ability to prioritize issues and drive cross-functional alignment
• Program Management certification / training is a plus

Benefits

• Equity
• Benefits

Company Overview

NVIDIA is a computing platform company operating at the intersection of graphics, HPC, and AI. It was founded in 1993, and is headquartered in Santa Clara, California, USA, with a workforce of 10001+ employees. Its website is https://www.nvidia.com.

Company H1B Sponsorship

NVIDIA has a track record of offering H1B sponsorships, with 1247 in 2026, 1868 in 2025, 1353 in 2024, 976 in 2023, 835 in 2022, 601 in 2021, 529 in 2020. Please note that this does not guarantee sponsorship for this specific role.