Note: The job is a remote job and is open to candidates in USA. University of Phoenix is an institution of higher education seeking a Senior Learning Consultant to lead strategic learning and organizational performance engagements. The role diagnoses business and behavior-change challenges, designs and deploys learning solutions, partners with senior stakeholders, evaluates impact, guides post-launch iteration, and develops consulting practices and talent.
Responsibilities
- Lead consulting engagements from diagnosis through solution design, build, deployment support, measurement planning, and post-launch iteration; structure problems that don't come pre-structured
- Partner with senior business stakeholders, including executives at the VP and SVP level, to scope business challenges and co-design solutions; represent the Learning Innovation function with executive credibility
- Diagnose performance and behavior change challenges; identify where the right intervention is learning and where the work belongs somewhere else first
- Assess the complexity, scale, and durability of each solution to determine the right delivery model - consultant-led, operations-led, or shared and adjust the level of consulting involvement as the work evolves
- Design and build learning solutions that produce behavior change, not just knowledge transfer; apply adult learning, behavior change, and performance principles to solution architecture
- Direct project teams staffed from across the Learning Innovation function - instructional designers, multimedia designers, AI specialists, program managers - through engagement delivery
- Remain connected after launch to evaluate impact, understand what is and is not working, and guide iteration over time; partner with the Senior Program Manager when a solution becomes part of a broader program portfolio or requires ongoing operational ownership
- Use AI fluently as a consulting tool - for research synthesis, diagnostic analysis, content development, rapid prototyping, and stakeholder communication
- Develop the Consultant through co-engagement on complex work; provide craft feedback in the flow of the work and bring them into stretch opportunities
- Contribute to the function's consulting craft - shared frameworks, engagement patterns, quality standards, and points of view
- Perform other duties as required or apparent
Skills
- • Bachelor's degree
- • 7 or more years demonstrated experience in consulting, internal advisory, or strategic L&D
- • An equivalent combination of education and experience may be considered
- • Experience consulting in a strategy, management consulting, or boutique advisory environment
- • Experience operating as an internal consultant or change agent within a large organization - leading cross-functional engagements, partnering with senior stakeholders, and driving business outcomes through influence rather than authority
- • Experience designing or leading behavior change initiatives at scale
- • Familiarity with adult learning principles and how they apply to capability building
- • Experience working in matrixed environments where project teams are staffed dynamically across engagements
- • Comfort with sustained client relationships and long-term work, not single-deliverable engagements
- • MBA, or Master's in organizational development, adult education, or related field
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