Note: The job is a remote job and is open to candidates in USA. XOi is the leading provider of jobsite-focused technology for the field service ecosystem, aiming to modernize the industry with AI-powered tools. They are seeking a Senior Human Resources Manager to lead various HR functions, focusing on talent management, compliance, and employee engagement.
Responsibilities
- Build culture, connection, and communication across the organization in a way that reflects XOi’s values
- Ensure HR policies and procedures are legally compliant and effectively implemented across a distributed workforce
- Work alongside the executive leadership within each department to establish and refine competency frameworks and compensation models
- Manage and optimize company benefits programs
- Refine and expand for scale the recruiting practice, with focus on critical tools and process to ensure consistency
- Oversee the talent acquisition process, from recruitment to onboarding and integration
- Develop and implement employee development and training programs
- Lead the ongoing deployment of performance management tools and processes, including, goal setting, performance tracking, promotion criteria, and performance improvement plans
- Ensure a positive and engaging work environment to improve employee retention and productivity, including tracking and reporting KPIs (i.e., eNPS, retention)
- Oversee HR systems and technologies, including HRIS and applicant tracking systems (currently utilizing ADP TotalSource, Lattice, and Ashby)
- Stay up-to-date on industry trends and best practices in HR management
- Ensure compliance with all applicable laws and regulations related to HR
- Stay up-to-date on changes in labor laws and regulations
- Administer PTO, parental leave, and other accommodations in line with local regulations and company policy
- Address employee concerns and issues, and resolve conflicts in a fair and timely manner
- Lead initiatives to measure and improve employee satisfaction
- Support the management of employee performance, including setting expectations, conducting reviews, and providing feedback
- Champion initiatives that build connection and mitigate burnout in a distributed workforce (e.g., virtual offsites, recognition programs, ERGs)
Skills
- 5+ years experience in HR roles, with at least 3 years as an HR Manager or more senior; experience preferred in remote-first software orgs, and with 100+ employees
- Deep understanding of HR functions, including: compliance to applicable state and federal laws (especially as it relates to payroll and labor matters), compensation and benefits, recruitment, on-boarding, employee engagement, and performance management
- Demonstrated ability to directly engage the most critical HR functions, and to manage, delegate, and support across a variety of secondary functions
- Stellar written and verbal communication skills, which can level up to executive leadership and board as well as be utilized for company-wide communications
- Proven track record of building trust with leadership and individual contributors
- High EQ: A demonstrated track record of building trust with both executive leaders and individual contributors
- Bachelor's degree in HR, business administration, or related; Master's or MBA preferred
- Must be authorized to work in the United States. XOi does not sponsor employment visas for this position
- Experience preferred in remote-first software orgs, and with 100+ employees
- Master's or MBA preferred
- SHRM-CP, SHRM-SCP, or other HR certifications may be beneficial
- Nashville-based preferred, open to East Coast-based with willingness to travel
Benefits
- Equity
- Bonus
- A comprehensive benefits package
Company Overview