Note: The job is a remote job and is open to candidates in USA. Fresenius Medical Care is seeking a Senior Human Resources Manager to provide HR support and help align organizational initiatives with business objectives. The role advises and coaches managers and employees on performance management, employee relations, recruitment, training, compliance, policy interpretation, and other HR processes while supporting a regional remote workforce.
Responsibilities
- Responsible for driving the FME culture through values and customer service standards
- Accountable for outstanding customer service to all external and internal customers
- Develops and maintains effective relationships through effective and timely communication
- Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner
- Provide consultation and coaching to managers and employees in the area of performance management, including the development of performance improvement plans and all aspects of progressive discipline and documentation
- Support and assist in employee relations issues. Partner with and coach managers and employees through the process. Diagnose and identify pro-active steps to avoid recurring issues
- Investigate ESC questions and document actions taken. Consult with Sr. HR Manager, compliance and legal counsel on highly complex or high-risk issues
- Provide interpretation and guidance regarding HR policies, legal, safety and compliance matters
- Partner with managers to facilitate effective on-boarding of new employees and conduct new hire orientation
- Assists in hiring process for temporary employees by coordinating job posting, reviewing resumes, and interviews
- Develop, improve and maintain sound HR administrative processes, ensuring appropriate approval levels are obtained and timely processing
- Assess individual and organizational training needs. Coordinate and where appropriate, may deliver training programs to meet identified needs and deliver training for customers
- Partner with corporate HR/Payroll services to fulfill organization requirements (e.g. ESC, Compensation, Learning and Development, Payroll, Unemployment and Workers' Compensation Claims, LOA and ADA)
- Maintain employee personnel files which include active, confidential and I-9 files
- Prepares and generates monthly reports.
- Provide consultation and coaching with employee terminations
Skills
- This is a Full-Time , Remote position with occasional travel within the Region supported
- While performing the responsibilities of the Human Resources Representative's job, the employee is required to talk and hear
- The employee is often required to sit and use their hands and fingers to manipulate keys on a keyboard
- The employee is occasionally required to stand, walk and reach with arms and hands
- Vision abilities required by this job include close vision
- May be required to travel
- Minimum 2- 5 years in an HR discipline
- General knowledge of employment laws and practices
- Excellent computer skills in MS Office, particularly Excel and some experience with HRIS software
- Effective verbal and written communication skills
- Excellent interpersonal and coaching skills
- Able to use sound judgment and diplomacy in dealing with highly confidential issues
- Excellent organizational and project management skills, ability to deal with competing priorities
- Ability to work in a team environment is essential
- Post-secondary diploma or university degree, preferred concentration in human resources
- Human Resource certification preferred
Benefits
- Full-Time, Remote position
- Occasional travel within the Region supported
Company Overview