Note: The job is a remote job and is open to candidates in USA. Prolific provides human data infrastructure and a platform connecting researchers and companies with a global participant pool for AI development. The Senior Human Data Operations Partner will manage participant-related operations, including onboarding, verification, quality management, and engagement, while supporting client-specific projects. The role will also optimize workflows, coordinate cross-functional teams, and transform manual processes into scalable technology-driven solutions.
Responsibilities
- Develop detailed project plans, workflows, and enablement materials to support efficient delivery
- Maintain Prolific’s participant pools as high-quality, diverse, and optimised to meet customer demands
- Implement and manage verification processes for domain experts and AI taskers, ensuring their skills and qualifications meet client-specific requirements
- Continuously optimise participant onboarding and activation funnels to enhance retention and task performance
- Monitor participant engagement and quality metrics, using insights to drive improvements
- Contribute to upskilling programmes and certification processes for participants involved in complex AI tasks
- Work closely with product, data, science, and customer success teams to align operational priorities with strategic objectives
- Collaborate with product managers to transform manual processes into scalable, technology-driven solutions
- Act as a conduit between delivery teams and operational functions to ensure seamless project execution
- Document and communicate operational changes to stakeholders across the business, ensuring smooth adoption
Skills
- Proven experience in human data operations, ideally in marketplace or platform environments
- Demonstrated ability to manage multiple projects and meet deadlines in a fast-paced environment
- Strong project management skills, with attention to detail and operational execution
- Experience in implementing and optimising processes to improve efficiency and scalability
- Proficiency in operational tools and systems such as, Zapier,, and HubSpot
- Exceptional communication and documentation skills, with a track record of stakeholder enablement
- Confidence with data analysis and operational metrics to support decision-making and continuous improvement
- Familiarity with human data operations, product or data operations, participant recruitment, or managing global crowdsourcing/gig-economy platforms
- Experience supporting AI/ML lifecycle projects, such as data labelling, annotation, or domain-specific task curation
- Understanding of Prolific's platform and its role in delivering high-quality human data for AI research
Benefits
- Access to our unique human data platform
- Opportunities for groundbreaking research
- Remote working
Company Overview
Company H1B Sponsorship