Note: The job is a remote job and is open to candidates in USA. RxParadigm provides technology and services for managing specialty drugs and supporting stakeholders in the 340B ecosystem. The Junior Account Manager will manage operational processes for hospital, clinic, and pharmaceutical manufacturer accounts, support customers with drug pricing and rebate programs, resolve issues, conduct business reviews, collaborate with internal teams, and support sales demonstrations.
Responsibilities
- Provide ongoing support to our customers for the 340B Drug Pricing Program, Medicare Maximum Fair Price Program, and Medicaid Drug Rebate Program (MDRP)
- Serve as the subject matter expert, educating customers on the programs and our services
- Communicate with customers clearly, address their concerns, resolve any conflicts that arise and routinely review data and related reports
- Troubleshoot and solve issues that arise among various stakeholders
- Conduct meetings with customers and internal stakeholders for status updates and business reviews
- Collaborate with internal teams to enhance our offerings to align with customer needs
- Support sales by delivering demos to prospective customers
Skills
- Bachelor's degree in pharmacy, business, science, technology, or healthcare administration field
- 2+ years of professional experience with project management or account management with either hospitals or pharmaceutical manufacturers
- Demonstrated experience with pharmacy and/or medical claims within a SaaS product
- Demonstrated ability to communicate, present and influence credibly and effectively to our customers
- Ability to work independently and manage personal and team member time, keeping deliverables and deadlines top of mind
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Creative thinking and problem-solving aptitude
- Excellent written, verbal and presentation skills
- Natural relationship builder with integrity, reliability, and maturity
- Strong Excel and PowerPoint skills
- Good understanding of the 340B program, including its regulatory requirements, operational models, and industry challenges
Benefits
- Comprehensive benefits package, including health, dental, vision, and retirement plans.
- Opportunities for professional development and advancement within a growing company.
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