Note: The job is a remote job and is open to candidates in USA. Prominence Advisors is a healthcare and life sciences technology and consulting firm that helps organizations use data to improve operations, patient outcomes, and financial performance. The Epic Professional Billing Project Manager will support Epic Resolute Professional Billing and healthcare revenue cycle operations, troubleshoot billing issues, manage post-go-live stabilization workstreams, and communicate risks and recommendations to executive stakeholders.
Skills
- • 5+ years of professional experience supporting Epic Resolute Professional Billing and healthcare revenue cycle operations
- • Current Epic Resolute PB certification
- • Strong experience troubleshooting professional billing charge issues, identifying root causes, and coordinating timely resolution
- • Experience supporting post-go-live stabilization efforts and helping organizations return to expected operational and financial performance
- • Demonstrated ability to assess revenue cycle workflows, system configuration, workqueues, interfaces, and downstream impacts affecting charge capture and billing
- • Experience managing multiple issues and workstreams, including prioritization, ownership, escalation, risk tracking, and executive status reporting
- • Strong understanding of professional billing workflows, including charge capture, claims, denials, payment posting, accounts receivable, and revenue reconciliation
- • Ability to analyze operational and system data, identify trends, and translate findings into clear corrective action plans
- • Strong communication and presentation skills, with the ability to report progress, risks, and recommendations to executive stakeholders, including CFO and Revenue Cycle leadership
- • Ability to collaborate effectively with revenue cycle operations, finance, IT, Epic application teams, and other internal and external stakeholders
- • Professional: Demonstrates a high degree of professionalism by treating others with respect, keeping commitments, building trust, working with integrity, and upholding organizational values ("Do Great Work and Move Mountains")
- • Organized: Effectively manages multiple workstreams, issues, priorities, and stakeholders while maintaining clear documentation and accountability
- • Self-Motivated: Independently manages schedules, meets deadlines, monitors work quality, and follows issues through resolution
- • Highly Adaptable: Quickly acclimates to new client environments, changing priorities, and evolving post-go-live needs
- • Analytical: Investigates complex charging and billing issues, identifies root causes, and develops practical recommendations based on available data
- • Communication: Clearly and concisely communicates technical and operational information to both frontline teams and executive leaders
- • Proactive: Anticipates risks, identifies concerns before they escalate, and raises issues with appropriate urgency and context
- • Team-Oriented: Builds productive relationships across finance, revenue cycle, operations, and technical teams to drive shared outcomes
- • Executive Presence: Communicates confidently with senior leaders and provides transparent, solution-oriented updates on progress, risks, and decisions
- Must be legally authorized to work in the United States without sponsorship
- • Experience serving as a project manager, team lead, or senior advisor during an Epic implementation or post-go-live stabilization effort
- • Experience supporting complex healthcare organizations with multiple facilities, billing entities, or service lines
- • Demonstrated success resolving charging issues and improving revenue cycle performance following an Epic go-live
- • Experience developing executive-level status reports, dashboards, issue logs, and remediation plans
- • Strong understanding of revenue cycle performance indicators, including charge lag, claim edits, denial trends, accounts receivable, and cash collections
- • Experience working in a consulting environment and navigating ambiguous or rapidly changing client priorities
Benefits
- Competitive Salaried and Hybrid Compensation Plans
- Health Care Plan (Medical, HSAs, Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Dependent & Health Savings Accounts
- Short Term & Long Term Disability
- Paid Time Off (Vacation/Sick & Public Holidays)
- Training & Development Fund
- Technology Stipends (for Qualifying Roles)
- Work From Home
- Charitable Giving to Causes You Believe In
Company Overview