Note: The job is a remote job and is open to candidates in USA. Cognizant is a technology and consulting company seeking a Senior Facets Technical Product Consultant to design, optimize, and implement complex Facets solutions for healthcare payer operations and digital transformation. The role leads solution design, development guidance, testing, production support, stakeholder collaboration, and mentoring across healthcare technology initiatives.
Responsibilities
- Lead the design and implementation of end-to-end Facets technical solutions across claims, membership, eligibility, enrollment, and billing functions
- Analyze existing Facets environments, identify configuration and performance improvement opportunities, and develop enhancement strategies to improve operational efficiency
- Partner with business stakeholders and product owners to translate business requirements into detailed technical specifications and solution designs
- Guide development teams in implementing Facets customizations, integrations, and extensions while ensuring alignment with best practices and enterprise standards
- Oversee testing activities, including unit, system, integration, and user acceptance testing, to ensure solution quality and production readiness
- Collaborate with data, integration, and operations teams to optimize data movement, interfaces, and business processes across healthcare platforms
- Provide advanced production support, conduct root cause analysis, and implement preventive measures to improve system stability and reliability
- Mentor consultants and technical team members by sharing expertise in Facets technologies, payer operations, and product consulting best practices
- Support strategic initiatives related to digital transformation, regulatory compliance, operational excellence, and value-based care programs
Skills
- 13+ years of experience in product consulting, systems analysis, or technology consulting roles supporting enterprise healthcare platforms
- Deep hands-on expertise with Facets configuration, customization, integrations, performance tuning, and production support
- Strong knowledge of healthcare payer operations, including eligibility, enrollment, benefits, authorizations, claims adjudication, and billing processes
- Experience gathering requirements, creating solution documentation, and translating business objectives into technical designs
- Proven ability to lead complex healthcare technology initiatives involving multiple stakeholders and cross-functional teams
- Experience with test planning, defect management, release coordination, and production deployment activities
- Strong communication, problem-solving, and stakeholder management skills
- Ability to work effectively within a hybrid, distributed team environment
- Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship
- This position is a remote position open to qualified applicants in the United States
- Facets technical training or certification
- Professional certifications related to healthcare IT, payer operations, benefits administration, or claims processing
- Experience supporting large-scale healthcare transformation programs
- Expertise with healthcare system integrations, data migration initiatives, and enterprise architecture practices
- Experience mentoring technical consultants and leading solution delivery teams
- Knowledge of value-based care initiatives, healthcare regulations, and emerging industry trends
Benefits
- Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
- Remote work position open to qualified applicants in the United States
- Various wellbeing programs
Company Overview